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Rose Hall Resort & Spa, A Hilton Resort: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 807 reviews
807 Reviews
5.0 of 5 stars
304
4.0 of 5 stars
292
3.0 of 5 stars
82
2.0 of 5 stars
90
1.0 of 5 stars
39
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#3 of 6 hotels in Rose Hall
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 502
Description: Stylish Convention-oriented Hotel on a 400-acre beachfront site. This description is based on information provided by the hotel.
Address:
P.O. Box 999
Rose Hall
Jamaica
Check Rates: $235 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Rose Hall Resort & Spa, A Hilton Resort

( 37-41 of 807 )
“Immaculate & Modern”

Rose Hall Resort & Spa, A Hilton Resort

5 of 5 stars
adrianne01
Apr 19, 2008
6/6 found this review helpful

After reading many reviews on different resorts, we were prepared to have to choose between lots of kids activities for our 7 & 8 yr old girls and sacrifice our comfort level. Needless to say, everybody got what they wanted at this awesome resort.

For the Parents:

When we first arrived at the hotel lobby, we were seated and waited on with drinks. The desk attendant brought over the paperwork, keys, and bracelets (for all inclusive) to us. We did not have to stand in line so I thought this was a nice touch.

We did have to wait about 45 min for our room to be ready, but that gave us time to explore the resort and get something to eat while we waited.

We were taken to our room by the bellhop who brought up our luggage, and the room was immaculate. We had pillow top mattresses on the queen size beds, and the best part is the view. We reserved a mountain view but was given a room that had a view of the ocean that could be seen from the balcony, a full view of the golf course, and a partial view of the mountains. Absolutely gorgeous!

We always had hot water for bathing the kids and ourselves and had absolutely no problems with any insects like at one of the other resorts. Hint: If the resort you are evaluating comes with mosquito nets for the rooms, I suggest you high-tail it over to Rose Hall.

For the kids:

Where do I start. On day one, I highly recommend that you enroll your kids at Kidz Club. Its free of charge and it will give parents time to relax without having a child constantly underfoot. Kidz Club began at 9a, break for lunch at 12 and resume from 1p - 5p. They have a schedule of activities that will be done on each day, and you can drop off your kids during specific activites that they like. My 8 yr old loved going to kids club everyday but my 7 yr old like hangin with mom & dad, so she didn't go everyday.

There's also a bulletin board in the courtyard next to the activity center that displayed activities that were going on for that day. There were so many activities that it would take 3 months just to complete them all such as:

Water slide & tubing
Bingo
Volleyball
Family kite making
Jewelery making
Movie nite
Magic show
Beach parties
Contest & races
Trivia
Board games
Ping pong
Bananna boat
Glass bottom boat tour
Kiacking
Parasailing
Water aerobics
Exercise bikes class
and the list goes on...

Some resorts talked about being bombarded from the locals. You will find none of that at Rose Hall. This resort respects the privacy of their guest and we never had any locals roaming around trying to solicit us. The employees were very attentive to us and never expected a tip. Of course if we offered them one they took it but they didn't have this look of "expectancy" on their faces like at some of the other resorts I reviewed. They literally walked around the poolside asking "can I get you anything". I looooved being waited on!

I also like the fact that they were constantly keeping the resort clean. There was always someone wiping down the glass, doors, picking up liter, dusting, removing towles people left laying around, etc. Kudos to the staff!

The Food:

You have got to try the Jerk Chicken at the Seaside resturant. It's outside, next to the ocean and has a covered section and an uncovered section. The jerk sauce they put on the chicken & pork is to absolutely die for.

They also have a little resturant next to the waterslide & pool called Mangos. There's a section off to the side that has bar stools & tables in the pool so you can sit in the water while you drink.

Nobody got sick or had any gastrointestinal problems with the food. You could either eat at the daily buffet for breakfast, lunch & dinner, or mix it up a bit with some of the outdoor resturants. There are also 2 resturants that you had to make reservations for and dress appropriately such as no shorts, tank tops, or flip flops.

Even tho the food was good, i didn't care for the burgers because it didn't have the consistency or taste of ground beef in the USA. The chicken & fish was awesome and I love the variety of choices. If you wanted something stir fried, go to the wok station, if you wanted eggs cooked to your liking, go to the grill station. There's definitely something for everyone to eat at this resort, including the most picky eaters like my daughters.

Overall, we got the best of both worlds at Rose Hall for the kids and also for ourselves. I highly recommed this resort and it is worth every penny. We spent more taking the kids to disney every summer. We never left the resort for any extra excurrisions so I don't have an opinion about those. Nevertheless, it's back to Jamaica next year for us!

  • This TripAdvisor Member:
    • Liked — It was clean
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adrianne01's Summary
Date of Stay: March 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: January 22, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with young children, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities, Older travelers, Pet owners, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $235 (year-round)
“Perfect Family Resort”

Rose Hall Resort & Spa, A Hilton Resort

5 of 5 stars
Charlotte, NC
Apr 16, 2008
4/4 found this review helpful

We traveled with our two young daughters and we all thoroughly enjoyed our 4 night stay. Easy and quick from the MoBay airport, water park was ideal for kids and adults, beach/beach activities were simple but again for a family with young children perfect. We did get roped into the all -inclusive since the regular price for meals was going to be more than doing the daily all inclusive rate.

Excelent staff and service who were genuinely friendly and helpful. Nice clean and comfortable rooms. Small but lovely beach area, fun pool/water park.

Food was pretty good with decent options (I'm a vegetarian so the only challenge was at lunch but was able to always find something). Kids liked all the options but the ketchup was not usual (my kids aren't picky and I heard about the ketchup thing from several parents)

Beach activities were good though not well developed or advertised (family kite making was great fun). Not a busy active resort but fairly low key with fun activities.

  • This TripAdvisor Member:
    • Liked — Great staff, family friendly resort activities, the lovely Carribbean waters
    • Disliked — Length of beach was not long, boogie boards, sand toys for kids would have been nice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PHGirl's Summary
Date of Stay: April 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 25-34
Member since: April 09, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities, Older travelers, Pet owners, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $235 (year-round)
“Loved Every Second of It”

Rose Hall Resort & Spa, A Hilton Resort

Apr 16, 2008
1/1 found this review helpful

Just returned from r
Rose hall coutry club for the 3rd time. Each
time it gets better and better. Pools are fantastic and they had live bands on the beach during the day.The staff could not do enough for you.Went with my husband and son aged 8. Could not get him out of the kids club he loved it in there,football,tennis cricket, cafts and many more. Food was good to, the had strir fry station which i had most nights,lovely.We went in Easter school holidays plenty of people but always got sun beds and didnt wait in lines in buffet. If you go get lower floors lifts can take a long time, we stayed ground floor front rooms over looking the sea, would get them again. Hope you decide to go, have fun WE DID

  • This TripAdvisor Member:
    • Liked — Beds Very Comfortable and Veiws fron room
    • Disliked — Bathroom a Bit Small
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mogginsKent's Summary
Date of Stay: April 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: January 21, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities, Older travelers, Pet owners, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Golf, Spa
Was this review helpful? Yes No
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Average price*: $235 (year-round)
“Great hotel and staff”

Rose Hall Resort & Spa, A Hilton Resort

4 of 5 stars
Atlanta
Apr 16, 2008
3/3 found this review helpful

Our family stayed from 09 April to 12 April. Son 14 and Daughter 12. The kids loved the Laxy river and spent most of the time there although my son was starting to get bored. The staff was extremely friendly and helpful.
The hotel was well maintained including the grounds. The beach was good but had a lot of seaweeds and loose sand so kids stayed away. Cancun had a much better beach. We were glad to be at Rose Hall. Montego Bay area was not apealing because there is much poverty which was quite visible from any resort there. The view around Rose Hall was beautiful and only 15 mins away from airport.
We felt most of the attractions were to generate revenue and did not have real merit. This is a great place to take a break for a few days.
If you are vegan like us, it can get very pricey for food and they are not set up for individual purchase. For those on the IA plan, they had a good set up including the buffet.

  • This TripAdvisor Member:
    • Liked — Great hotel for price
    • Disliked — Refurbished with small rooms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeltaP's Summary
Date of Stay: April 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: January 02, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Great pool scene, Families with young children, Families with teenagers
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, People with disabilities, Pet owners
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
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Average price*: $235 (year-round)
“Fantastic!”

Rose Hall Resort & Spa, A Hilton Resort

5 of 5 stars
Surrey, England
Apr 15, 2008
5/6 found this review helpful

Our family stayed at the Rose Hall Resort from 1st-12th April 2008. We travelled with our two children (8 and 6).

We all thought that this was a fantastic hotel with wonderful staff. The food (and drink) were superb, as was the comfortable and very clean hotel room.

This was by far our best holiday ever and we will definitely be returning again!

  • This TripAdvisor Member:
    • Liked — Everything!
    • Disliked — Nothing!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara69's Summary
Date of Stay: April 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: April 15, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Families with young children
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, People with disabilities, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $235 (year-round)

Reviews of Rose Hall Resort & Spa, A Hilton Resort

( 37-41 of 807 )
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Rose Hall Resort & Spa, A Hilton Resort Address

P.O. Box 999, Rose Hall, Jamaica