Here's where I found it disappointing since we booked in hotel website get a price, get a discount for being booking in web, and confirmed the offer several times wih hotel attendant, then when we arrived there , the offer paid in the web was different than the one they gave us, telling us that we did it by system, that maybe I have opened too much sites, etc...then not offering us a reasonable alternative than to pay the $ difference, and what difference will make two (2) guest that paid 314.00 for 4 days 3 nights,all inclusive, and even they have a discount if you stay two (2) or more nights, this is weird and tricky. The ammount paid was the result of a discount taken in the web They want us to pay 175.00 extra to include us the lunch and dinners, which I found cheap and common, since there's no chef cooking. The little shop near the beach cooks excellent! they better contract the dominican lady at the beach for their kitchen
The truth is that we found it attractive in the web, choose it, confrmed it a lot of times, and when we get there, we received a big bad surprise since the offer wasn't what we paid in system
I am also writing to DACO and the Internat Tourism offices in PR so they can drive an investigation since maybe they are having a foolish business and extorsioning people.
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