Before we even arrived, this hotel was awesome.
For the past 20 years, 8-12 friends from all over the US, gather together once a year, at different locations. (Most of us are regular road warriors). This year the location was in San Juan.
Before arriving, people told us to stay in Isla Verde. They were right. After an extensive search, the Marriott seemed like the right place for us.
Ahead of time we were contacted by Alfredo, Manager at the hotel and he asked what we were interested in doing on our 5 day trip. We gave him some topics and then his staff took over.
Check in was friendly and I must have been asked at least five times if everything was okay. Which it was. From the moment we arrived in our awesome rooms, (views that go on for miles), we were well looked after. The rooms were normal size, however, you don't come to Puerto Rico to sit in your room.
I had read that the service at the pool was terrible. Nothing could be further from the truth. From the first moment we met Jennifer and Miguel (pool servers), there were drinks and food in a flash. We are not gourmet diners (cheeseburgers, hot dogs, chicken wings, etc) but the beer and margaritas were cold and the food was hot.
A couple of comments, about the airplane noise, yes it is there, but the view, the hammocks and the hotel more than make up for it. I thought one review said it best that, "the airport noise is a non-issue".
At night time, there was Salsa dancing and in the casino Paul (pit boss) and (dealers) Annette, Anita, and Jasmine, were keeping us entertained. The free food while gambling was an unexpected treat.
Late at night and early in the morning you are alone on the beach, make sure you take a stroll. Just be careful of the machinery, as this is when the beach is being cleaned.
Puerto RIco is not inexpensive, but this hotels' location, service and quality, made it all the better. If you don't relax and have a good time at this hotel, it is your own fault.
Bring your flip flops and bathing suit for the day and flip flops and Tommy Bahama shirts for the night,
Finally, don't get too frustrated with the waiting when you visit downtown San Juan for dinner, drinks and street life. Remember you are on "Island Time" and you are a guest, so relax and have fun on this awesome island.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Tourists
I do not recommend this hotel for:
Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Gambling / Casinos, Outdoor / Adventure