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Courtyard by Marriott Isla Verde Beach Resort: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 255 reviews
255 Reviews
5.0 of 5 stars
93
4.0 of 5 stars
92
3.0 of 5 stars
36
2.0 of 5 stars
22
1.0 of 5 stars
12
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#2 of 14 hotels in Carolina
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  • Hotel class: 3 of 5
  • Rooms: 260
Description: Located on a powdery expanse of Isla Verde beach in San Juan, the newly renovated Courtyard by Marriott Isla Verde Beach Resort is the perfect... This description is based on information provided by the hotel.
Address:
7012 Boca de Cangrejos Ave
Carolina 00979
Puerto Rico
Check Rates: $241 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Courtyard by Marriott Isla Verde Beach Resort

( 19-23 of 255 )
“A relaxing and fun hotel for a May trip”

Courtyard by Marriott Isla Verde Beach Resort

May 9, 2008

Before we even arrived, this hotel was awesome.

For the past 20 years, 8-12 friends from all over the US, gather together once a year, at different locations. (Most of us are regular road warriors). This year the location was in San Juan.

Before arriving, people told us to stay in Isla Verde. They were right. After an extensive search, the Marriott seemed like the right place for us.

Ahead of time we were contacted by Alfredo, Manager at the hotel and he asked what we were interested in doing on our 5 day trip. We gave him some topics and then his staff took over.

Check in was friendly and I must have been asked at least five times if everything was okay. Which it was. From the moment we arrived in our awesome rooms, (views that go on for miles), we were well looked after. The rooms were normal size, however, you don't come to Puerto Rico to sit in your room.

I had read that the service at the pool was terrible. Nothing could be further from the truth. From the first moment we met Jennifer and Miguel (pool servers), there were drinks and food in a flash. We are not gourmet diners (cheeseburgers, hot dogs, chicken wings, etc) but the beer and margaritas were cold and the food was hot.

A couple of comments, about the airplane noise, yes it is there, but the view, the hammocks and the hotel more than make up for it. I thought one review said it best that, "the airport noise is a non-issue".

At night time, there was Salsa dancing and in the casino Paul (pit boss) and (dealers) Annette, Anita, and Jasmine, were keeping us entertained. The free food while gambling was an unexpected treat.

Late at night and early in the morning you are alone on the beach, make sure you take a stroll. Just be careful of the machinery, as this is when the beach is being cleaned.

Puerto RIco is not inexpensive, but this hotels' location, service and quality, made it all the better. If you don't relax and have a good time at this hotel, it is your own fault.

Bring your flip flops and bathing suit for the day and flip flops and Tommy Bahama shirts for the night,

Finally, don't get too frustrated with the waiting when you visit downtown San Juan for dinner, drinks and street life. Remember you are on "Island Time" and you are a guest, so relax and have fun on this awesome island.

  • This TripAdvisor Member:
    • Liked — The staff and the view
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roadwarriorrelaxing's Summary
Date of Stay: May 2008
Traveled with: Friends
Age group: 35-49
Member since: May 09, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Tourists
I do not recommend this hotel for:
Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Gambling / Casinos, Outdoor / Adventure
Was this review helpful? Yes No
Check Rates
Average price*: $241 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Nice hotel; enjoyable stay overall”

Courtyard by Marriott Isla Verde Beach Resort

4 of 5 stars
Maryland
May 8, 2008

My room was spacious, comfortable, and clean. Although I could hear it intermittently in my room, I soon got used to the airplane noise, and the noise stopped in late evening. More annoying was the noise from the ice machine directly across from my room (Room 815, to be exact). The breakfast buffet at Salsa was good for the price ($13.95, plus tax and tip), with eggs and omelets cooked to order. Skip the Puerto Rican buffet. It was bland and not worth the price ($23.95, plus tax and tip). I enjoyed Old San Juan tremendously even though I endured the A5 bus. Each one-way trip took 40 minutes to an hour, depending on traffic. Condado is closer to Old San Juan, but it doesn't have as nice a beach as Isla Verde.

  • This TripAdvisor Member:
    • Liked — On the beach, nice pool area, and convenient to the airport
    • Disliked — The ice machine outside my room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hank52's Summary
Date of Stay: April 2008
Traveled with: Solo traveler
Visit was for: Hobbies / interest / culture
Age group: 50-64
Member since: May 08, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $241 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Nice but noisy”

Courtyard by Marriott Isla Verde Beach Resort

Apr 29, 2008
1/1 found this review helpful

My girlfriend and i stayed at the Marriott Isla Verde in Puerto Rico for a week April 1th-7th. We needed peace and quiet near the beach and close to local shops/restaurants. We got two out of three. I wished I knew that the Marriott hotel was next to the airport. We could hear planes all day long. We had a beach view with a small balcony, but keep the door closed to cut down on the noise. We went to the beach daily, but it was a distracting to hear the bigger planes take off constantly.
The room was nice and so was the hotel and restaurant, we will definately return to PR, but we won't stay there again.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management Response
CourtyardIslaVerde, General Manager
(Management representative)
May 7, 2008
Thank you for reviewing our hotel and we are pleased that on the whole your trip seemed to be an enjoyable one. While we agree that noise is not what you want to hear on vacation, we do hope that our lovely hotel, our excellent service, our delectable restaurants, and truly comfortable rooms made your vacation that much more enjoyable.
Regards,
Luis Rivera, General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $241 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“just so-so”

Courtyard by Marriott Isla Verde Beach Resort

Apr 28, 2008
1/1 found this review helpful

A decent place, but very boring for a family with a teen-aged child. No activities at all. Staff did not do anything to create a fun atmosphere. Casino, lobby, and restaurants all small and dull. Room was nice, maid was good and hard working. Surf was rough. Had elevator problems. Beach was filfthy. Jet noise wasn't a day at the beach. Just an OK place, that's it.

  • This TripAdvisor Member:
    • Liked — beach
    • Disliked — no activities
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vacationerny2008's Summary
Date of Stay: April 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: March 07, 2005
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Older travelers
I do not recommend this hotel for:
Young singles, An amazing honeymoon, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Management Response
CourtyardIslaVerde, General Manager
(Management representative)
May 7, 2008
We appreciate your taking the time to review our hotel but are disappointed that you found it only 'so-so.' The hotel is located on a Blue Flag beach, a very special distinction, but, unforutnately, we cannot help having what people throw into the sea coming ashore at times. Our staff work very hard to keep debris off the sand and help maintain the pristine nature of our property.
Regards,
Luis Rivera, General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $241 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Nice place for a quick getaway”

Courtyard by Marriott Isla Verde Beach Resort

4 of 5 stars
long island, ny
Apr 25, 2008
1/1 found this review helpful

I booked this hotel through my vacation club (Royal Holiday). I went for a quick 4 night getaway. I left the kids and my husband at home and went with my girlfriend just to relax. It was perfect for out purposes. It was close to the airport and on a beautiful beach.

The room was a little on the small side, but nicely decorated. It would have felt a little cramped with more than 2 people, but it was fine for the two of us. We had a room with 2 queen beds. I guess a king room would leave more area to walk around or sit. Our view was a mixed bag. We had a partial view of the ocean, which was hindered by a view a roof with, what I think were air conditioner compressors. The noise from the airplanes was definetly audible, but we were not bothered by them. However, on Saturday night, I could hear a band playing in my room (320) until 3:00 am.. I know there was a party in the hotel that night, so that may have been unusual.

The public areas of the hotel were very nice. It was open and airy looking. The pool area was beautiful. There were plenty of lounge chairs. The beach was beautiful too, but when we were there it was so windy, we couldn't sit there, because the sand was blowing all over the place. The workers by the pool and beach were very helpful and friendly. In general, all of the employees were.

We ate at Salsa Restaurant in the hotel one night and it was delicioius. I still can't stop thinking about their Plantain Soup! We tried Metropol nearby and didn't think it lived up to its wonderful reviews. Lupi's Mexican Grill was very good, also in walking distance. Other than that, there is not much near the hotel.

All in All, the hotel was perfect for what we wanted. I would not stay here more than a few days, because there isn't much to do. But all we wanted to do is relax and this was the perfect place to do it.

  • This TripAdvisor Member:
    • Liked — Location was very convenient and on a beautiful beach. Pool area was very nice.
    • Disliked — Hard beds.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abc31's Summary
Date of Stay: April 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 35-49
Member since: August 24, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $241 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Courtyard by Marriott Isla Verde Beach Resort

( 19-23 of 255 )
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Address: 7012 Boca de Cangrejos Ave, Carolina 00979, Puerto Rico