I am a Hilton HHonors Diamond Member with more than 100 stays per year at the Hilton Hotels, this hotel was the worst hotel that I have ever stayed at, the place seemed like it was from the 1960's, the beds were horrible, the staff's attitude was very conflictive, this hotel should be priced at around $59 per night and not at $189. What a disgrace to Conrad Hilton; the pool, the carpet, the paint, the beds; were all dilapidated. My family and I decided that after a few days, it was time to move on, at which point we advised the hotel and they were insulting by saying "Well, guess its time to go home, because Puerto Rico is expensive," and I responded with "NO, we are moving to a real hotel, like the Embassy Suites; once we arrived at the Embassy Suites, the hotel manager personally took care of us and gave us the Diamond Member treatment. For a difference of only $20, our family was able to recuperate from the dreadful mistake of staying at the "Worst Hampton in All of the America's." This hotel is probably ok for the flying crew; as they are only in for a night, but not for families. My kids had a wonderful time at the Embassy Suites with a Cascading Waterfall and water toys to pass several hours; also the breakfast and food was far superior to anything served at the Hampton. At the Hampton, the cafeteria or area serving food, closed at around 9p.m., what a disappointment. No more stays at Hampton Inns, neither in Puerto Rico nor anywhere else.

Just returned from a quick trip to PR with mom to celebrate her 60th. Love the place and the people.

We took a jr. suite facing the pool. We had 2 double cloud 9 beds and a large tv in the bedroom. A nice kitchen area with sink, coffee maker, microwave, and mini frig. We also had a living room with couch, chair, desk/table with 2 side chairs and a large tv. All was clean and very nice.

Continental breakfasts w/ 2 hot items (eggs/sausage) were provided until 10 am and coffee/tea provided 24 hours. The breakfast made it easy to get our day started without figuring anything out.

Pool and jacuzzi are nice with fluffy towels provided.

Staff is friendly - recommending buses, restaurants and even having a few menus on hand. Location is very convenient to the airport and you can walk to the beach in a few minutes (ask staff where best beach is since access is limited due to private bldgs and homes). If you take public bus route A5 into Old San Jan as we did expect at least a 1/2 hour ride with a close up experience to PR and its wonderful and warm people.

Great restaurant deli across the street - I know it looks like a diner but it is good. Metropol on the other side of the cockfighting arena next door had wonderful cuban fare and drums located in the Isle Verdre mall (2 o'clock from the Hampton front door) had a wonderful red snapper special as well as PR appetizers.

We stayed at the Hampton Inn, San Juan for one night before our cruise in November 2007.

The property was clean and well kept. Since we arrived late we had dinner & drinks at the pool bar....the food (and prices) were very good.

They provide a free buffet breakfast in the morning (average), but be warned....when they say it's served until 10:30.....they mean it. We noticed the staff waiting at the breakfast area 5 minutes before the end time and by 10:30 everything was gone.....so don't be late.

The staff was very helpful.

They have a business room with free internet & computers/printers.

On the negative side....the property is not on the beach. Also you're directly across from the airport......at the pool bar it was very noisy.

After a cruise of the southern caribbean, my husband, son and I needed a place to stay for one night because our flight didn't leave until the following day. I used my hilton hhonors points to book a night at the Hampton Inn in San Juan.

First, they aren't kidding when they say it is close to the airport. I believe they are just off one of the runways. A few times, when we were at the pool, the noise from the jets taking off was deafening--drowinging out all other noises at the pool. But it didn't stop us from getting a good night's sleep. The windows are sound dampening, not sound excluding, so you will hear the jets. You just won't hear them as loudly.

Second, the pool is nice. it was cold the day we were there, as was the jacuzzi. But it was refreshing. We ate at the bar by the pool which was a little expensive, but the food was great (grilled right in front of you).

Third, the beach is just down the road. Maybe a 3-5 minute walk. It was a nice area of public access (all beaches are public in Puerto Rico) and not too crowded on a Sunday.

Fourth, it is within walking distance of quite a few restaurants and a grocery store. If we had stayed longer, I'm sure the grocery store would've come in very handy.

The people were very nice--the breakfast was okay--and the place was clean. The only problem were some not-so-pleasant smells. Our room smelled musty until we had the air conditioning on for a while. And the hallways smelled like, well, I'm not sure what, but we just walked quickly and got away from the smell.

I would stay there again--although not necessarily for a long period of time. For an overnight, it was just fine.