This hotel has to be a sleeper. We have stayed in San Juan on 4 previous occasions over the past 10 years prior to cruising and this is by far and away the best hotel we have experienced. Not only is it less expensive than where we stayed in the past, the rooms (suites?) are larger - about 500 sq ft if you choose a poolview room - the entire hotel is spotless, it's within walking distance from many restaurants, other hotels, car rental agencies, and the beach which incidentally we don't think is that good. The modest comp breakfast satisfies, the burgers at the pool bar are super and the airport noise is a non issue in the rooms due to excellent double paned windows. Forget the over pricing at the hotels with casinos on the beach, you can walk to 3 of them from the Hampton and it's more comfortable.

We arrived at 4:15 a.m, although our check in wasn't until 3Pm we were permitted (with two teens and an 8 year old) to lounge by the pool and enjoy the continental breakfast at 6 while they stored our luggage for us. The staff was extremely pleasant even at midnight when we had to request a roll away bed, they delivered with in 15 minutes. We were able to relax poolside after a long trip in peace and quiet as we indulged in treats from poolside bar and restaurant. Our room was clean and spacious, even with the extra bed. Being English speaking only we found it very easy to communicate with everyone on staff and it seemed they all went out of their way to understand us. We were steps away from the beach and could smell the ocean from the court yard. Everyone of us enjoyed our stay and would absolutely return to the Hampton Inn when ever in Puerto Rico.

Perfect stop pre-approved by the flight crews! Stayed one night, Oct 6. Arrived early enough to enjoy the clean pool and tasty poolside grilled lunch of cheeseburgers and fries prepared to perfection, a bargain at $8. No South Beach diet, but we were on vacation. True, during the day the jets landing on the adjacent runway will momentarily shake your bones, but they don't fly at night. Took a cab to the fabulous (by any standard) Plaza las Americas Mall for the highest quality shops we've seen anywhere in the continental U.S., with better prices, too.
The Hampton Inn rooms are spacious, safe and clean with very comfortable beds and all bedclothes are washed daily. Windows are double-paned to reduce noise, but I would request a room on the left wing as you face Reception farther from the runways if you want to nap during the day. Really, at night the noise is not a problem. The airlines would not put their crews there unless it was clean, safe and quiet and a good price close to the airport. Also, 2 blocks away is a fabulous, free, white powder sand beach with gentle waves, possibly the best beach we've ever enjoyed. This place could be a destination unto itself. Lots of good restaurants within safe walking distance. Prefer this to Old San Juan any day.

If you go to Puerto Rico this hotel is a must for your stay. The staff is wonderful when it comes to Customer Service satisfaction, they know what they are doing. There is a special girl at the hotel desk name Heidi to whom we really appreciate all the help given to us in our stay at this hotel. HEIDI thank you for everything!
The hotel is very clean, spacious rooms, very comfortable beds and the staff goes all the way to provide a good service. Overall our experience was wonderful. We definetely will be back to Hampton Inn & Suites in Isla Verde, Puerto Rico!