We stayed at the Hotel Yunque Mar in Luquillo after reading several positive reviews on Trip Advisor. Overall, I must be honest and say I am little dissappointed in the overall experience. We must have arrived there shortly after a storm bc it seemed that they were understaffed and in need of repairs. Both bedrooms' AC did not work and we had ask the front desk to come and fix them. The pool and hot tube was empty. The hotel was mostly vacant and the bar never opened. The tv did not have cable or satelite, not that we wanted to watch much tv, but it was another thing that we had paid for that wasn't available. We had rented a suite with a kitchenette, but there wasn't any silverware nor plates that could work with the microwave.
The hotel had an amazing location and was fairly clean although my fiance complained that the beds had a lot of sand/dirt in them. I am in the hospitality business myself, so I always try to support smaller, family run guesthouses as opposed to bigger chain hotels. Although I know PR is really expensive as a whole, it did not seem like the best value. The front desk was appologetic about the problems, but only gave a 10% discount after we complained. It would have been different if we had been forwarned about the issues and given more of discount. I am sure the place is nicer than what we experienced and I hope this review helps them remmody some of these issues so other guests can have a better stay then we did. Almost $200/night doesn't seem like a great value for what we got.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Beach / Sun