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Las Casitas Village & Golden Door Spa: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 100 reviews
100 Reviews
5.0 of 5 stars
55
4.0 of 5 stars
19
3.0 of 5 stars
2
2.0 of 5 stars
9
1.0 of 5 stars
15
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#1 of 3 hotels in Fajardo
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  • Hotel class: 5 of 5
  • Rooms: 90
Description: Spanish Colonial Style Spa Resort nestled atop a 300-ft bluff overlooking the Caribbean Sea. Voted #1 Family Resort by Caribbean Travel & Lifestyle... This description is based on information provided by the hotel.
Address:
1000 Avenida Conquistador
Fajardo 00738
Puerto Rico
Check Rates: $485 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Las Casitas Village & Golden Door Spa

( 7-11 of 100 )
“good family time”

Las Casitas Village & Golden Door Spa

Apr 19, 2008
0/1 found this review helpful

some technical glitches both before and after our arrival....upon arrival at the airport, our requested hotel transportation was not there.......initially annoying as we were tired after a long flight, but actually lucky as we took a taxi-van to the resort for less less than half the resort-quoted price.........getting to las casitas, the initial impression is a good one....the villas are attractive, pastel stucco..fountains and well tended plantings abound..we had a two bedroom villa with a large terrace overlooking the sea....great space with nicely appointed kitchenette and living area..huge master bedroom..smaller second bedroom with twin beds and no windows.....teeenage kids had no issues with no windows..two baths..groceries we had pre-ordered to be the villa were not there.......thus were especially pleased that carmen rios, a las casitas staff member, had taken the time to send a bottle of wine accompanied by several nice cheeses and fruit...apparently she appreciated the lengthy two-stop journey from london and our late arrival..the gest was a lovely welcoming.........overall, the staff members in charge of las casitas were attentive, helpful and kind..........carmen went above and beyond..

groceries were ordered the next day, again...a great idea to have snacks, drinks, etc on hand with two teens.......good idea..we ate breakfast both in the room and in one of the outside cafes..slow service, but a nice breakfast..

eating out and recognizing it was a busy time, we made reservations through las casitas for three of our evenings..getting to the venues, no record of our reservation was found..thus, some scrambling needed........food overall was good in all establishments but not extradordinary....expensive...

no one in the family particularly liked el comquistador side, the antithesis of the las casidas side.......las casidas was quiet, relaxing, generally handled being fully booked well...........el conquistador was teeming with guests, poolside jammed, noisy...too much

unfortunately, all dinner facilities are on the el conquistador side..plus, getting to the resorts only beaches is on the el conquistador side...in addition, guests must queue and take fast-moving ferry transport to the resort-owned island......first getting to the ferry by taking a funicular...........too much

the island beaches were crowded on one side, but after walking ten minutes, less peopled beaches could be found....once there, fine, but the hassle of getting there was more than we were willing to do generally..........

most often, we stayed at the pretty pool near our villa......only issue being lack of chairs.........just too many visitors looking for relative quiet..the pool itself attractive, infinity pool with lovely view....

  • This TripAdvisor Member:
    • Liked — villas location and views....
    • Disliked — no adjacent dining facilities and crowded ones at el conquistador
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kmacdLondon's Summary
Date of Stay: March 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 50-64
Member since: April 19, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, Great pool scene, Families with young children, Families with teenagers
I do not recommend this hotel for:
Older travelers
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Spa, Sporting event
Was this review helpful? Yes No
Check Rates
Average price*: $485 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Relaxing vacation”

Las Casitas Village & Golden Door Spa

Apr 14, 2008

This was our sixth visit to Las Casitas and we were pleased to see that LXR is making some needed changes to the hotel, since they have taken over ownership and management of the property.
Manny Melendez, Operations Manager of Las Casitas, was so gracious and helpful, he did all he could to ensure our stay was enjoyable. We see improvements to the running and efficiency of Las Casitas under his direction. Eggy Lopez, our butler, as always went out of his way to make our stay comfortable and easy. We had some issues with the sofabed in our casita which Eggy tried very hard to resolve for us, Joanne, a server at Las Casitas Cafe, remembered our family from past years and is always so pleasant and smiling each morning at breakfast!!

We would love to see some updating of menus at the restaurants, when you return year after year, you get very tired of seeing the same menu choices-particularly for lunch and breakfast when you eat at the restaurants closest to your casita. Enjoyed the new Strip House-an excellent meal and cocktails. Otellos was again a good meal with quality service. New water park is fun-meant for young children, under 10, not much amusement for pre-teens or teenagers.

We go to Las Casitas to have a relaxing vacation in a beautiful environment, staying at Las Casitas vs. El Conquistador, provides more serenity and privacy while still being able to utilize the amenities, such as the casino and restaurants, of a larger hotel. We enjoy the Goldern Door spa for both services and group fitness classes.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hodiecat's Summary
Date of Stay: March 2008
Member since: April 14, 2008
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Average price*: $485 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“My favorite place in Puerto Rico”

Las Casitas Village & Golden Door Spa

5 of 5 stars
Pelham, New York
Apr 1, 2008

The staff at las casitas village in Puerto Rico, particulalrly Alfredo Bizardi, the only female Butler, Ms. Gmez, and all the rest of the Butler staff, as well as housekeeping, icluding Belen, made my stay with a frined who just lost a child due to a still birth, incredibly relaxing, refreshing, and most of all, comforting.

Whle the cost was steep, it was well worth it. There is another butler whose name escapesme but is tall, young, and whose son just turned 5, who went out of his way tio ensure that my friend was cared for without her even knowing that I had mentioned why I was beinging her there. The grounds, service, and villas were spectacular. I would recommend a trip here to anyone, not just someone in mourning, The Golden Door Spa's representative, Miriam, I believe, was phenomenal, as was the service.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Check Rates
Average price*: $485 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“A slice of heaven”

Las Casitas Village & Golden Door Spa

Mar 27, 2008

We spent 9 heavenly days at Las Casitas. Our stay was terrific from arrival to departure. We stayed in a 2 bedroom ocean view villa. The location is breathtaking - we were set high on a cliff overlooking the clear, green blue ocean. This was our 2nd year at the Conquistador. We very much enjoyed the activity of the hotel last year, but were drawn to the serenity and the charm offered by the Casistas.

We were pampered by a great staff. Before we even arrived on island, Manny Melendez did a terrific job in seeing to our accommodations. Our butlers, Manny and Will could not have been more accommodating. Both were easily accessible, having supplied their cell numbers to us. And we called them! They were very prompt in responding to our requests. They could not have been more helpful. And Ana Colon, was very helpful in getting our dinner reservations organized. The staff is a big part of the reason that we would hope to go back yet again next year!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luvtobepampered's Summary
Date of Stay: March 2008
Member since: March 27, 2008
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Average price*: $485 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Eddie Trau and Sonia Make Las Casitas Exceptional”

Las Casitas Village & Golden Door Spa

5 of 5 stars
Las Casitas Village
Mar 27, 2008

The Portofino of the Caribean - Las Casitas!! An exceptionally beautiful environment with great activities for children and service beyond belief, by the consummate professionals Eddie Trau and Sonia. Request them, they are unmatched in caring and service!! They make Las Casitas my favorite location in the Caribean!!!

  • This TripAdvisor Member:
    • Liked — The beauty of Las Casitas and Eddie T!!!
    • Disliked — No complaints
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cdemonte's Summary
Date of Stay: March 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: March 26, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Older travelers
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $485 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Las Casitas Village & Golden Door Spa

( 7-11 of 100 )
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Las Casitas Village & Golden Door Spa Address

1000 Avenida Conquistador, Fajardo 00738, Puerto Rico