some technical glitches both before and after our arrival....upon arrival at the airport, our requested hotel transportation was not there.......initially annoying as we were tired after a long flight, but actually lucky as we took a taxi-van to the resort for less less than half the resort-quoted price.........getting to las casitas, the initial impression is a good one....the villas are attractive, pastel stucco..fountains and well tended plantings abound..we had a two bedroom villa with a large terrace overlooking the sea....great space with nicely appointed kitchenette and living area..huge master bedroom..smaller second bedroom with twin beds and no windows.....teeenage kids had no issues with no windows..two baths..groceries we had pre-ordered to be the villa were not there.......thus were especially pleased that carmen rios, a las casitas staff member, had taken the time to send a bottle of wine accompanied by several nice cheeses and fruit...apparently she appreciated the lengthy two-stop journey from london and our late arrival..the gest was a lovely welcoming.........overall, the staff members in charge of las casitas were attentive, helpful and kind..........carmen went above and beyond..
groceries were ordered the next day, again...a great idea to have snacks, drinks, etc on hand with two teens.......good idea..we ate breakfast both in the room and in one of the outside cafes..slow service, but a nice breakfast..
eating out and recognizing it was a busy time, we made reservations through las casitas for three of our evenings..getting to the venues, no record of our reservation was found..thus, some scrambling needed........food overall was good in all establishments but not extradordinary....expensive...
no one in the family particularly liked el comquistador side, the antithesis of the las casidas side.......las casidas was quiet, relaxing, generally handled being fully booked well...........el conquistador was teeming with guests, poolside jammed, noisy...too much
unfortunately, all dinner facilities are on the el conquistador side..plus, getting to the resorts only beaches is on the el conquistador side...in addition, guests must queue and take fast-moving ferry transport to the resort-owned island......first getting to the ferry by taking a funicular...........too much
the island beaches were crowded on one side, but after walking ten minutes, less peopled beaches could be found....once there, fine, but the hassle of getting there was more than we were willing to do generally..........
most often, we stayed at the pretty pool near our villa......only issue being lack of chairs.........just too many visitors looking for relative quiet..the pool itself attractive, infinity pool with lovely view....





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