Heaven on Earth!
Let me begin by saying that we entered into this vacation with "managed expectations". The main draw for us was the Nanny Service. Wary of other negative reviews regarding food, cleanliness and accommodation standards we found a great price and set off with open minds and exhausted hearts....
Having said that, we were elated at every turn by the delightful service (Collin, Marquis, Randy, Jeffrey) helpful GM (Freddy) and wonderful Nanny (thanks Tresha!).
Accommodations:
The fragrant 2 story cedar buildings were charming, connected by woven windy paths with lush foliage, butterflies, lizards, crabs and colorful flowers. We could get our children to go almost anywhere with the lure of trying to catch geckos and colorful chameleons on the paths. The decor of the insides of the suites are a bit dated and damp (beach musty) but we spent little time inside and a lot of time on the balcony, at the beach, beach bar and pool. Our nanny did a fabulous job of cleaning, straightening our room and to Jamaicans our fussiness must get a little weary. Instead of having the nanny clean first thing in the morning, she would tidy up as our little one napped from 1-2pm each afternoon.
The hotel is a boutique type hotel with only 90 or so rooms arranged in 12 buildings they called “blocks”. There were “blocks” overlooking the pool or the ocean. Most rooms have an ocean view but the ocean front rooms are really worth the upgrade. It felt like the ocean was running right under our room and from the second story, we could see the sting rays lazily swimming in the water in the mornings.
When you arrive, make sure you get mosquito nets for the king size bed as well as for the kids beds. There should be a hook in the ceiling for both locations. If the either hook is missing, ask the front desk to install the hook and the nets and they will send over a friendly maintenance crew. The mosquitoes come out at dawn and dusk but are not as bad as some people say. We used bug spray and let the nanny spray the room with citronella and we didn’t get bitten at night.
Overall, the resort pulsed with a relaxed Jamaican atmosphere that you will not get at the megaplex type of all inclusive resort like the hospital looking 7 story Starfish resort next door.
The Nanny:
Our nanny was a little cool at first, but warmed up the more I coaxed her. Some almost seem scared to do anything wrong or intrude. You HAVE to give specific directives and they will execute perfectly otherwise you will feel like they are just standing around. They want your instructions, do yourself and your vacation a favor and tell them what you want! My husband and I wanted the best of both worlds time together and with the kids -at this resort YOU HAVE THIS!
We had our nanny come at 8 a.m. (an hour early) work her day until 4:40 and return after a rest at 6 pm to take the kids to the kids buffet so we could have dinner alone. Then we would return at about 8 p.m. to see the show with them. This worked amazingly for us! She gladly wanted overtime money and we enjoyed calm, quite dinners. Overtime is $4 an hour. We always paid more - happy nanny happy child we thought - but I don't know if that is the norm. Give a generous tip at the end of the week. The Nannies make ridiculously little money and have to pay for transportation, as most don’t drive.
Food and drinks:
The food was buffet style with carving stations – ham, roast beef, turkey and giant baked snappers were served alternately. A pasta station also served fresh grilled fish and doubled as the omelet station at breakfast. There was often a barbeque station too serving barbequed and jerked chicken, pork and sausage. Fresh grilled, roasted and steamed fish were usually served at both lunch and dinner. I was in heaven with the variety of fresh veggies and salads offered at every meal. There are local dishes like “akee and salt fish”, Jamaica’s national dish, curried conch, jerked chicken, pork and fish. At one meal I took what looked to me like a scallop wrapped in bacon only to discover it was one of the local bananas wrapped in bacon! Don't cringe! Try it and other interesting local fare - it was delicious. Don’t worry if Jamaican food is not your thing, much of the food was not Jamaican and was always delicious. OK, sometimes the buffet food wasn’t piping hot, but I only noticed this on the one day they served dinner on the beach with torches and candle light, it must be kind of difficult to put that on and keep everything hot too.
The restaurants offered an intimate menu and alternated weekdays. We tried both the Italian and Jamaican. They offer reservations at 6:30 and 7:30 pm. One couple went at 8:30pm and found out that they run out of some dishes. Both were excellent! The portions are smaller than N. American restaurants as I think they expect you to order the soup and appetizers.
Drinks – every type of alcohol is available, but lower shelf stuff is generally used in the mixed drinks. Some upper shelf liquor like Gran Marnier and Absolute vodka were sometimes available by request (tipping in general is a good idea). Draft beer is either Red Stripe or RS light. Bottled beer of the same variety is only available through the Nanny.
Activities:
We did leave the resort to go to the Dunn River Falls. We teamed up with another couple and brought our Nannies. The kids (ours being young 2 &5) swam at the beach while we climbed the falls. It was beautiful but the guides were a bit annoying -we wished we had gone up alone (and you can, so walk right past the guides).
One bit of advice: NEGOTIATE for everything! The resort wanted $140 per family to the Falls - we went with another family and paid $60 each - wow, huh!
Negotiating at the spa however didn't work. Oh well worth a try... I do highly recommend treating your wonderful, tired wife, as my husband did:) to the Total Rejuvenation package $140- a massage out on the pier surrounded by beautiful turquoise water, a full manicure and pedicure with a papaya/brown sugar facial. The lovely ladies spent over 3 hours on me!
The beach crew led by Mr. Collin managed the snorkeling trips, glass bottom boat tour, dragging kayaks, windsurfers and sailboat to the water and setting them up for you. They also raked up the seaweed every morning and night! They will give you windsurfing lessons, take you out sailing on the sunfish and point out hidden delights while snorkeling. They were one of the highlights of the vacation.
Visit Bamboo village down the beach. It is safe and the people are very nice...negotiate. We got braids, carvings, anklets you name it, trinkets and carvings that made the kids happy and supported locals.
Bring small bills and tip a few dollars to important people like your drink server at dinner (in order to receive a real size wine glass or ask for the bottle on your table). Tip early and often and receive even better service than is already provided. These kind, hardworking people will serve you well either way, but it was a joy to give them a few bucks during the week and at the end to help them out.
Traveling and "relaxing" on vacation is a serious challenge with young kids FDR Pebbles made it a breeze!
Have Fun!





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