I chose this hotel because of its central location and not the reviews on this website. If my choice was based off of that then I wouldn't even consider staying there at the Honolulu Prince. You can pay hundreds of dollars and stay at any hotel in Hawaii that has a pool, ample parking, nice soft beds, and all that other stuff, but all of that is nothing if there is no Aloha. This hotel may not have all that, but you get what you paid for and then some. The service given here by the staff at the honolulu prince is that of a five star hotel. I've seen guests yell at these individuals for things they practically have no control over and yet still be able to keep a smile and help them. I've asked some questions about certain things and although they may not have the answer there and then, but find it for you despite the ringing phone and the other people asking for other things. Walking in from the beach the other day, I was greeted by a staff member using my last name. I had to ask, out of the hundreds of people staying here, how did he know my last name; his reply, "Thats because i checked you in." That was 8 days ago! Granted the hotel needs a huge make over and some parking, but don't be so quick to judge. I am glad I didn't; I enjoyed every single one of my 20 days in honolulu. Thank you so much Sharon, Big Mike, and Harry.