Returned 4/29/08 after a week stay at the Beach Tower. This was our third visit to Oahu, but first to Beach Tower. Perfect marriage of condo independence with hotel service. No property is perfect, so here are the cons. (1) My unit, 2B and 2b, on the 6th floor was not as modern as the web photos and a little more worn than I expected (2) pool area a little small and hot tub really HOT. That is it! So the pros. (1) The service here makes up for any, and I mean any, shortfall. The staff is great and make you feel like you are the only guest at the hotel. I really can't say enough about the folks, from registration to the 100 or so time they retrieved my car from the FREE valet parking they were extremely dedicated to the guest. (2) Location, Location, Location! (3) Great size for Waikiki. (4) Tremendous value for price, this property does not charge you for any of the extras you should expect (valet parking, newspaper, internet, etc...) Great property even better service.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Outdoor / Adventure, Shopping
Management Response
Waikiki96815, General Manager
(Management representative)
May 7, 2008
Aloha!,
We would like to thank this guest for staying with us and for their comments on their recent stay.
We are in the process of renovating all of our suites and nearly 80 owners have either fully or partially renovated their unit. We hope to have the remaining 24 suites renovated by year end and the Board of Directors is also reviewing plans to expand the pool deck area. The temperature of the hot tub is checked daily and we will have our Director of Engineering check the temperature controls immediately.
We were very happy to hear that this guest really enjoyed our location(right across from famous Waikiki Beach) and value added amenities such as complimentary valet parking, internet service, daily newspaper and in-room safe. What was especially nice to hear however were the comments on our service. All of the employees take a tremendous amount of pride in the personalized service they provide and we're very happy this guest was able to experience just that.
ALOHA!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.