This was not our first stay at the Diamond Resort so we know exactly what we wanted and were getting. If you love Japan and the Japanese style furo (baths), you will like this place. The furo is not just to bathe, but a ritual and experience into relaxation. We stayed here just one night mainly to experience two things--their Japanese style onsen (spa) and ther excellent Japanese restaurant.
I will go through the bathing ritual in detail even though others may have mentioned it in the other reviews because there were still some people who didn't know the rules when we were there. First you must remove your footwear at the entry into the bathhouse. Cubbyholes are provided. There is a toilet provided just past the entry. Then there is a dressing area where there are larger cubbyholes with baskets for your clothing and other personal belongings. Some cubby's have locks, most don't. You should only have your clothes and toiletries anyway. I also bring my make-up, deodorant, and my own hairbrush which I like better than theirs. You must remove all clothing. Then you grab some towels and enter the bathing area. Shower caps are provided (at the sink countertops in the dressing room) if needed. Inside the bathing area there are faucet stations set up with stools, buckets shampoo, conditioner, body gels, and a mirror. Sit at a stool and turn the water on. One handle turns on the hand-held shower, and the other opens the faucet. Wash yourself and use the bucket to do an overall body rinse. Once you are clean, ONLY THEN DO YOU GO INTO THE POOL. Do not go into the pool without washing as some westerners do!!! The pool is not to be used to wash yourself. All of the washing is done outside at the faucet stations! Do not take your large towels into the pool either. The small towels are fine but do not wring them in the pool (etiquette). The Japanese usually use the small towels to wipe their face and neck, and neatly fold it and place it on top of their heads to avoid contaminating the water with their towels. Use the pool as a time to unwind and relax. There is a sauna, a waterfall massage, and a sprial shower that you can also use. You will find a dial near the sauna to turn on the bubbles in the pool. There is another dial which turns on the waterfall massage. The spiral shower shoots tiny sprays of water in a circular spiral pattern from your shoulders down to your knees. A little ticklish but feels great after. When you come out, in the dressing area there is a long counter with sinks, chairs, mirrors, combs, brushes, shower caps, Qtips and cotton, lotions, hair dryers, and a water cooler dispenser to rehydrate yourself. You will walk out of the spa so relaxed with the panoramic views of the ocean and neighboring islands in front of you.
For an additional fee, you can make reservations and get any of their spa treatments which included several types o facial and body massges. We didn't do any of this though.
Our room was a "suite" which included a bedroom and a kitchenette. The furnishings were new and very nice. There is a full bath complete with the stool and bucket set up similar to the spa. The toilet was a source of laughter for my two teenage kids. There is a washlet inside the toilet. There are buttons alongside the toilet which controls the direction, temperature, and intensity of the washlet. It also warms the toilet seat. It is a Japanese version of a bidet built into the toilet. My kids were trying to figure it out when it suddenly spurt water out of a tube and out of the toilet and into their faces. Once the laughter stopped, they finally figured out how to use it. The next morning my daughter had gone in to use the toilet before me. When it was my turn, I pushed the button and out squirted hot water! She had turned up the temperature of the water. I wish I had taken a photo of the ttoilet to upload here.
There are two authentic Japanese restaurants. Le Gunji is a teppan-yaki style restaurant with a more westerized menu. It is like the Benihana restaurants that most westerners are familiar with. We have eaten there on previous visits and the food is plentiful and very good. The other restaurant is Taiko. This has the more traditional Japanese food such as sushi, noodles and tempura. It doesn't matter what you order, everything on the menu is authentic and very good! For appetizers we ordered some sushi and it was excellent! Very fresh and large pieces of fish. My son ordered the shrimp tempura udon and he ate very bit of it. My husband and daughter both ordered the tempura dinner. It came with fresh pieces of raw tuna sashimi, pickles, shrimp and vegetable tempura, rice, miso soup and rice. I ordered the miso orange glazed butterfish which also came with miso soup, pickles, sashimi and rice. For dessert we ordered their strawberry shortcake, creme brulee, and a new dessert (forgot the name). They took a slice of cake roll, dipped it in tempura batter and quick fried the cake, then topped it with a scoop of ice cream. 3 choices of cake and 4 choices of the ice cream topping for this dessert. They were all very good.
The Taiko also started an early bird special 5-6pm, and the menu changes daily, one for each day of the week (seafood, prime rib, Japanese night, etc.). We didn't know about this until after we were eating. We wish we were told about the early bird specials when we made our dinner reservations or we would have tried it instead.
The staff mentioned to us that the furnishings were new, and they are in the process of removating more of the hotel. There is a new partner/co-owner (American) but the workers didn't know too many details.
A few places in the spa looked a little tired but everything was clean. We definitely want to go back.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.