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Embassy Suites Hotel New Orleans: Traveler Reviews

Embassy Suites Hotel New Orleans
Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
 3.5 of 5 stars 69 Reviews
5.0 of 5 stars
18
4.0 of 5 stars
24
3.0 of 5 stars
12
2.0 of 5 stars
9
1.0 of 5 stars
6
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#67 of 156 hotels in New Orleans
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  • Hotel class: 3 of 5
  • Rooms: 372
  • Address: 315 Julia Street New Orleans, LA 70130
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Multitiered All-Suite Hotel located 2 blocks from convention center, 3 from aquarium & casino, & 7 from French Quarter. This description is based on information provided by the hotel.
No Business Center Fitness Center Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant Room Service Swimming Pool
Check Rates: $144 Avg. Price
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Reviews of Embassy Suites Hotel New Orleans

( 5-9 of 69 )
“Good stay for convention.”

Embassy Suites Hotel New Orleans

3 of 5 stars
BeakerTX
San Antonio, TX
Jul 7, 2008

I stayed here for several days during a conference at the New Orleans convention center. The location was great. Two blocks from the front door of the convention center, although you will be at Hall A and its a long way to the other end. It's also a short walk to the French Quarter. The hotel staff was courteous, though I felt they were often short handed. The room was spacious (a suite, of course) and relatively clean. My only complaints are that the carpet was a little dirty and the door the balcony had some very large gaps. Other problems with the hotel were a very slow elevator (my room was on one of the top floors) and horrible breakfast buffet. I have stayed at Embassy Suites in other cities, but for some reason this buffet was a little worse than other stays. Overall, an average stay and probably one of the better options near the convention center.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeakerTX's Summary
Date of Stay: June 2008
Member since: March 16, 2006
Was this review helpful? Yes No
Check Rates
Average price*: $144 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“This could not be a Hilton!”

Embassy Suites Hotel New Orleans

1 of 5 stars
georgiatraveler62
Atlanta
Jun 30, 2008

This is a very old property with some rooms having doors to the outside. I can't believe this is a Hilton property. Don't stay here, especially if you are a female traveling alone.

  • This TripAdvisor Member:
    • Liked — Have not tried the food. They have Starbucks.
    • Disliked — Rooms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
georgiatraveler62's Summary
Date of Stay: June 2008
Traveled with: Solo traveler
Age group: 35-49
Member since: September 24, 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $144 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Downtown Embassy”

Embassy Suites Hotel New Orleans

4 of 5 stars
Herdon
Simms, TX
Jun 16, 2008
1/1 found this review helpful

The Embassy Suites were very convenient to the Convention Center. The staff members were not as professional as I am used to but they were not rude.

The room was okay.

The best thing about the hotel was the breakfast. They offer a FREE breakfast. The omelets were FANTASTIC.

  • This TripAdvisor Member:
    • Liked — FREE Breakfast!
    • Disliked — Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herdon's Summary
Date of Stay: September 2007
Traveled with: Spouse / significant other
Visit was for: Business
Age group: 35-49
Member since: June 16, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $144 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Not bad but not great”

Embassy Suites Hotel New Orleans

3 of 5 stars
swandive208
Charlottesville, VA
Jun 9, 2008

I stayed at this hotel about 4-5 years ago and had a great experience, so this time around I didn't think twice about booking this hotel. Although not a bad stay, it wasn't great! The hotel itself is in decent shape. Our patio door handle kept falling off, but oh well. It was the poor service that I was surprised at. From the front desk, to the breakfast attendants, to the bartender - everyone seemed miserable. There were a few exceptions, but it was not the Southern hospitality that I experienced on the last stay. All of the other service people I met in town were fantastic!

  • This TripAdvisor Member:
    • Liked — Great location, good breakfast
    • Disliked — Bad service, unhappy employees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
swandive208's Summary
Date of Stay: May 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 25-34
Member since: May 14, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Outdoor / Adventure
Was this review helpful? Yes No
Check Rates
Average price*: $144 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great room, slow service, bad breakfast”

Embassy Suites Hotel New Orleans

3 of 5 stars
thepeters
Niceville, Florida
May 27, 2008
1/1 found this review helpful

Found and booked this room on Resideo.com -- attending the wedding of a friend and our friends were staying here.

The hotel itself is nice, and is very spacious. Unfortunately, service is slow.

We checked in Friday afternoon -- only 1 person checking folks in and out, and we waited 15 minutes. That's just too long for the money we paid.

The room was extremely nice. A seperate "living" room, with couch, TV, table/chairs, mini fridge, microwave & coffeemaker.

The bathroom was roomy.

The bedroom was nice as well, but our view from the balcony was superb.

Although I know there were some noisy neighbors around, we could not hear them at night.

The breakfast in the morning. Ugh. Cold food isn't tasty.

Some friends happened to walk by as we were eating, so we got up to chat. We were only halfway done when a server came over and asked if we were finished. We said "No, we are still eating" 3 times, but she took our plates anyways.

Valet/parking is a bit expensive, as there are no other options readily available for guests.

Overall, the room and the hotel itself are very nice -- but it suffers from poor service.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thepeters's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 25-34
Member since: October 10, 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Gambling / Casinos, Business meeting / Event, Great food / Wine, Shopping, Sporting event
Was this review helpful? Yes No
Check Rates
Average price*: $144 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
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Reviews of Embassy Suites Hotel New Orleans

( 5-9 of 69 )
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Embassy Suites Hotel New Orleans Also Known As

Address: 315 Julia Street, New Orleans, LA 70130