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Four Points by Sheraton Philadelphia Northeast: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 25 reviews
25 Reviews
5.0 of 5 stars
0
4.0 of 5 stars
7
3.0 of 5 stars
10
2.0 of 5 stars
7
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#56 of 78 hotels in Philadelphia
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 190
Description: Six-story Highway Inn situated 1 mile from airport, 10 miles from Sesame Place & 15 miles from downtown. This description is based on information provided by the hotel.
Address:
9461 Roosevelt Boulevard
Philadelphia, PA 19114
Check Rates: $138 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Four Points by Sheraton Philadelphia Northeast

( 9-13 of 25 )
“I'd find somewhere else”

Four Points by Sheraton Philadelphia Northeast

2 of 5 stars
Bear Lake
Jun 27, 2007
2/2 found this review helpful

Hotel is in a not so convenient location. I'd sent written requests before hand which were not acknowledged. Room seemed as though someone had been in it for a short time, then was not turned over. Three of the four glasses were really dirty, I do not mean not thoroughly cleaned, I mean used and not cleaned. There was lot of hair on the bathroom floor and in the shower. There was a sock that was left under the edge of the bed. The remote control did not work. I called the front desk about it, was put on hold, clerk did not pick back up. I had to call back. Maintenance man was nice and helpful. I put the card they provide on the bed (as it directs) requesting that the sheets be changed each of the two times the room was cleaned since the room seemed iffy when I arrived. Bed was made up, but linens were never changed. There was only one entrance to the hotel, which was a little inconvenient, since my room was as far as you could possibly be from the front door. To top it all off, the last morning of my vacation, trying to sleep in, I received a phone call waking me up at 8:30am (my alarm was set for 9 and no one had my number, so I did not answer the phone.) When I got up there was a letter which had been slid under my door from the manager stating the hot water was going to be turned off at 9am for maintenance. I found later the phone call at 8:30 was to tell me the hot water was going to be turned off at 9. Nice... I am not generally a picky person. I know you usually get what you pay for. It's for this reason I'm disappointed this upscale establishment came up so short. I would not stay here again. There are plenty of other places that are better for the same $ or less. I guess I should say something nice. The bed was comfortable.

  • This TripAdvisor Member:
    • Liked — Comfortable bed.
    • Disliked — "Cleaning" left a lot to be desired.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
winowiski's Summary
Date of Stay: April 2007
Traveled with: Solo traveler
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: June 28, 2006
  • My ratings for this hotel are:
    • 2 of 5 stars Rooms
    • 2 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $138 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Poor Housekeeping”

Four Points by Sheraton Philadelphia Northeast

2 of 5 stars
Maryland
Mar 25, 2007
4/7 found this review helpful

I had trash from a previous guest still on the floor in my room! Tissue paper (yuck!) and an aspirin wrapper on the floor. I noticed these items when I checked in, but was too tired to deal with changing rooms or notifying the desk. The next morning I stopped by to notify managment but there was a line so I had to go to work.

The worst part of the issue is that the tissue paper remained there after the maid did the room up again the next day! At that point I did have a discussion with the desk clerk, who apoligied and said I would receive extra Hilton points for my trouble. Which didn't happen.

Otherwise the place really doesn't have much to recommend it. There must be better places to recommend in the area. The only dining option on site was an Au Bon Pain with a seriously nasty breakfast buffet.

On a positve note, the bed was comfortable and the room was quiet.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IrishFan's Summary
Date of Stay: February 2007
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $138 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Good for the options you have in NE Philly”

Four Points by Sheraton Philadelphia Northeast

3 of 5 stars
Chicago, Illinois
Mar 1, 2007
2/2 found this review helpful

I must be honest, I had a bad stay at this location in 2003 (dirty, poor service, parties after midnight in the halls) so with some trepidation I tried it again hoping for better. I'm happy to report things were better this time around--check in staff was attentive, actually made eye contact and was friendly, rooms have been been updated somewhat, clean--at least during my 2 night stay, and no smoke leaching into my room from the floors above or below. Both nightstand lights were out and after asking the made both were fixed that day and they offerred me one of their warm cookies--amusing, but at least they fixed them. I didn't try the pool or the Au Bon Pain so check the other reviews for those. As for the area, I grew up in Northeast Philadelphia and it's pretty much strip malls and more strip malls, row houses and single family homes so for the area it's one of the nicer ones--Radisson up Roosevelt Boulevard in Trevose is probably the only other one I would recommend since I've stayed there too. As for food options, hotel is surrounded by restaurants and fast food is in walking distance so onsite food didn't really matter to me. As for the room, with most hotels--even lower bracket ones moving to flat screens and nice comforters this location is dated with their TVs and flimsy paper thin blankets--reminds me of a 70s Holiday Inn, but at $100+ a nite it should be nicer. Will stay again though.

  • This TripAdvisor Member:
    • Liked — no hassles--safe, clean and quiet
    • Disliked — would have liked more snack options - an actual gift shop would have been nice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sailguy's Summary
Date of Stay: February 2007
Traveled with: Solo traveler
Visit was for: Romantic getaway
Age group: 35-49
Member since: February 07, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $138 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Ok but nothing spectacular”

Four Points by Sheraton Philadelphia Northeast

Sep 17, 2006

Pleasant enough place to stay, convenient to what I needed.

Overall cleanliness was good, however I never did have a clean coffee cup for any of the 4 nights I spent here. First night it had a hair stuck to the coffee residue and another day I again found residue in the cup. Looked as though the cups should be replaced, many were cracked.

Room was clean, spacious enough for my needs. Free cookie upon arrival was nice and there was a free breakfast buffet for federal employees staying there (be sure to ask for voucher). Food in buffet was sufficient, though somewhat limited.

Overall, not a bad experience, despite the few things mentioned. Would stay here again if I need to revisit area.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
enternamehere's Summary
Date of Stay: September 2006
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: September 17, 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $138 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Good service, but uncomfortable..”

Four Points by Sheraton Philadelphia Northeast

2 of 5 stars
Queens, NY
Aug 29, 2006

Stayed here with my family of 3 to go to Sesame Place. For the great price I got on Priceline, the hotel was adequate. I give a thumbs-up to the staff. It seems clear that they make a real effort to be extra accommodating. Everyone was super nice. As for the rooms, the one we got was puny - just barely enough room to roll out of bed in the morning. But it does appear we got the smallest room on the floor. Must've been the "Priceline" room. The hotel, while clean enough, just had a tired feel to it. The exterior of the hotel had a very institutional feel to it. And the fact that it shares it's parking lot with a Ford Dealership doesn't exactly add any charm, either. Would I stay here again? Nope. Last year, we stayed at the Radisson in Trevose, which was much more pleasant. Actually, I tried to get the Radisson again this year, but they wouldn't bite on Priceline (I guess word got out).

  • This TripAdvisor Member:
    • Liked — Staff
    • Disliked — Uncomfortable
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AllieDad's Summary
Date of Stay: August 2006
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: August 29, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 2 of 5 stars Rooms
    • 1 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Theme / Amusement park
Was this review helpful? Yes No
Check Rates
Average price*: $138 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Four Points by Sheraton Philadelphia Northeast

( 9-13 of 25 )
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Four Points by Sheraton Philadelphia Northeast Address

9461 Roosevelt Boulevard, Philadelphia, PA 19114