Hotel is in a not so convenient location. I'd sent written requests before hand which were not acknowledged. Room seemed as though someone had been in it for a short time, then was not turned over. Three of the four glasses were really dirty, I do not mean not thoroughly cleaned, I mean used and not cleaned. There was lot of hair on the bathroom floor and in the shower. There was a sock that was left under the edge of the bed. The remote control did not work. I called the front desk about it, was put on hold, clerk did not pick back up. I had to call back. Maintenance man was nice and helpful. I put the card they provide on the bed (as it directs) requesting that the sheets be changed each of the two times the room was cleaned since the room seemed iffy when I arrived. Bed was made up, but linens were never changed. There was only one entrance to the hotel, which was a little inconvenient, since my room was as far as you could possibly be from the front door. To top it all off, the last morning of my vacation, trying to sleep in, I received a phone call waking me up at 8:30am (my alarm was set for 9 and no one had my number, so I did not answer the phone.) When I got up there was a letter which had been slid under my door from the manager stating the hot water was going to be turned off at 9am for maintenance. I found later the phone call at 8:30 was to tell me the hot water was going to be turned off at 9. Nice... I am not generally a picky person. I know you usually get what you pay for. It's for this reason I'm disappointed this upscale establishment came up so short. I would not stay here again. There are plenty of other places that are better for the same $ or less. I guess I should say something nice. The bed was comfortable.
3 Reviews
1 review
34 Reviews
44 Reviews
16 Reviews




Cleanliness
Rooms
Value



