We have stayed here several times over the years. It is an average hotel, clean and a nice staff. This stay might just be our last however. We had a room full of mice. They were running back and forth from our room to the adjoining room. Upon calling the front desk, we were given a new room. This new room was just fine.
All I have to say is that it is a good thing I am not deathly afraid of mice. Some of my friends would not have reacted the same way and many are saying,"No way would I have paid that bill".
In the morning, I was a bit appalled to have the bill slid under my door. I went to the front desk to speak to the manager. The girl at the front desk was very nice, explaining she could help me. She was aware of the problem...they are renovating and evidently there is now a rodent problem where there was none before...(having stayed there many times, I can attest to that.)
$25 was taken off our bill. Being that I was a "frequent flyer", a HiltonHonors member and given the circumstances, I think the bill should have been totally removed. Since it was so late in the evening, we opted to stay there in the new room, but I didn't sleep much. My thought was if there was mice in one room, they could be in any room.
I don't think I want to stay there again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I recommend this hotel for:
Young singles, An amazing honeymoon, Families with young children, Families with teenagers
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway