We stayed here while in the city for an engagement party. The location is GREAT--you can walk anywhere in the city pretty much, very convenient. Also, the valet service was very convenient. The room itself was not bad, a little old but not dirty or anything--just in need of an update I think. I really had no problem with the room or the hotel itself... the problems were with the staff. Upon arrival, I wanted to pay for the room up-front in cash, because I didn't want to carry all that cash around with me for the entire weekend. I personally prefer to pay cash rather than use my credit card, and the staff was not thrilled about it for some reason. I felt like what business of it is theirs how I like to pay?? Anyway, after an annoying debate about it, the room was paid for in cash. And to be nice, I even gave them my credit card number in case of extra costs, damages, etc. so they wouldn't feel stiffed if something happened. Anyway, we were only staying there for one night, and the next morning I noticed a bill had been slipped under our door. It was a bill for the room, as if I hadn't already paid! Also, we were charged for 2 nights on this bill! Upon checkout, I explained the situation, but the staff was rude and acted like I was lying that I had already paid claiming that there was no record of me paying cash. Thank god for the maintenance man... he had seen me check in and was standing near the desk during check out and confirmed my story. All in all, the hotel waived the erroneous bill, but they had already put a hold on my card (for TWO nights stay), so I had to wait for a week or two for the hold to fall off. So annoying. Aside from the staff, the hotel was fine... I just wouldn't tell my friends to stay there, given my experience.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles, An amazing honeymoon, Girlfriend getaway, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping