We pricelined this room for $100. The Hyatt was presented well, the rooms were nice, the location was great, however we were not impressed with customer service or hotel policies. Reception is snobby and Hyatt tries to charge for basically every possible amenity that you'd normally get for free at other luxury hotels -- e.g. $25 for a room on a higher floor, late check-out ($50 for an hour, $100 for 3 hours, I have NEVER stayed anywhere that charged for late checkout). Meanwhile, their driveway was blocked, the parking garage was full (we had to wait 10 minutes until someone left), our King room was not available (unless we paid $25 extra), and staff was extremely unfriendly. Given the poor customer service and policies, we will never stay at this Hyatt again and will have to think very hard before staying in another. At a luxury hotel, I expect to be treated like a princess, regardless of how much I paid for the room.

We stayed at the Hyatt Regency for a Friday night in March. Since it is within walking distance a lot of nightlife on South Street we like to be able to go out bar-hopping and not have to worry about driving anywhere. Booked on the hotel website, if you look at specials they usually have great rates for weekends in late winter/early spring. When we went to our room it had not yet been cleaned, we were upgraded to a great corner room on a top floor. The hotel has great river and city views from most rooms and is very nicely appointed both in the room and the lobby bar areas.

Stayed on Saturday night in April.
Paid $330 a night, and thought it's pricy.
If you want to a water front room, it's $30 extra.
I gave up that luxualy, however, the view from the
room 1512 was facing to river and it was fantastic!
Had lunch at their restaurant since this hotel is somewhat
isolated on its location. Crabcake sandwitch with tomato soup was soo delicious..Yumm!!! The complains are., the elevator mulfunctions occured several times.
Their swimming pool is so shallow.

Philly is an odd city to start with, sprawling, industrial, old, a bit scary. This hotel, although modern enough, is quite isolated from the city. It has but one restaurant, a shop the size of a closet and little to distinguish it from any other road warrior command center. The river is interesting, but not in a natural way, sort of in an industrial empire way.

Room was a corner king with nice windows, above average furnishings, great bed and bedding. Seemed like the property was in the middle of upgrades.

Restaurant was OK, room service OK too, but very limited menus and only a single restaurant. A good hotel for a small conference that can take over the facility.

Nearby is a great ship restaurant, Moshulu.