My wife and I went to Philadelphia for a 3-night long weekend and I found a great rate for the HIE-Midtown via the Entertainment book. It has a very good location - only a few blocks from the historical sites - and the staff was very pleasant and helpful. That was good because we had to change our room after one night due to all of the street noise from Walnut Street and the fact that they only had a double smoking room when we had reserved a king non-smoking room. The next night was considerably quieter, being on the Samson Street side, though street noise from trucks and sirens woke us up several times during the night. In addition, as other reviewers have noted, it is very easy to hear guests in adjoining rooms, well enough to pretty much hear all of their conversations. And, it's not possible to mask any of the noise by the fan-only setting because it cycles on and off and when it's on, you'll know it. So, if you want a good location, but are a heavy sleeper or don't need a lot of sleep, this is a great place to to stay. One more thing: they charge an extra $10 for the 2nd person in the room and the parking fee is $21 per night.

Enjoyed a pleasant stay while attending a conference. Located mere blocks from the conference center and historic neighborhoods. Plentiful restaurants and bars nearby. Rooms and hallways smelled of new carpet and were very clean. Free continental breakfast was better than expected. I would definitely stay here again.

Through an organizational affiliation, I got a room for $99. This was a steal! The hotel rooms was FANTASTIC. The bedding grand. The hotel exterior and lobby were not a reflection of the comfort within the room. I really liked it. I have stayed at Hiltons and found the rooms very comparable to the rooms at this holiday inn express. The staff were really friendly too.

Upon arrival, the front desk staff were extremely unpleasant, no smiles, no introductions. We were charged an additional $10.00 because there were two of us in the room! I have never heard of such a thing!

We took the elevator to the 17th floor. Walking down the hallway, there was a strong odor. The hallway looked extremely “tired” and it needed updating. We got to our room, 1708, and tried to turn on the light. The entry light did not work, so my husband had to feel his way around the room to find the light next to the bed. We brought our luggage in and wanted to lay down for a bit. The beds were terrible! You would sit down, and bounce for thirty seconds afterwards. The air conditioner was falling out of the wall, with a one inch gap around the hole. There was mold around the window. My husband took a shower and he said the bottom of the shower felt like you were standing on a sponge, and that it felt like there was no support directly underneath. The deadbolt did not work; it was falling off the wall.

After returning from dinner, I stopped at the front desk to tell them about the deadbolt and the non-functional entry light switch. Calvin was wonderful. He immediately offered us another room on the 11th floor. Unfortunately that room was just as dreadful, but it was late and we needed to get some sleep.

Continental breakfast tasted like cardboard! Everything was stale, overcooked, and disgusting!

We have stayed at the Holiday Inn Express hotels before which are four and five star, BUT THIS HOLIDAY INN EXPRESS is filthy, outdated, and uncomfortable to stay in. I will never return to this hotel and never recommend anyone stay there.