I spent two nights at the Club Quarters and found it ok. The net connection was good, the location was ok (six or eight blocks east would have been better), most of the staff were friendly and helpful (the woman at the desk when I checked out was the exception). The rooms vary in amenities offered. I visited a friend in a room that was exactly like mine in size and appearance and was exactly the same price, but hers had a refrigerator and microwave where mine had drawers. There are disadvantages if you're driving: there's no place to park in front of the hotel to unload luggage, and even with the (tiny) hotel discount, parking in a nearby garage cost just under $60 for about thirty hours. I might stay there again if flying, but I doubt that I would do it again when driving.

We were in Philly for the first time and a local college reserved the room for us, so we didn't have any choices.

TINY is the key word! It was like a college dorm room with a tiny closet and another tiny closet with a toilet/sink/shower. No refrigerator or microwave. Coffeemaker was in the bathroom. Twin beds just like a college dorm. Everyone around us liked to let their doors slam shut at ant time of day or night. Paper-thin walls.

We were on the 11th floor with a TINY window about 12" wide which didn't open (for our safety). If you squeezed yourself into the corner, you could see a small slice of Center City.

Location is excellent, but every store is closed by 7 or 8 PM - even the mall.

After a long trip, we went to bed early. Room Service woke us up...repeatly knocking on our door. Then we heard the radio conversation questioning the room number and discovery that they were knocking at the wrong room.

To compound that, even though checkout was 12 Noon, on the day of departure, we were sleeping in, and the housekeeping staff woke us before 10.

Ask for a pillow? You are sent to the 3rd, 8th or 12th floor to search for a closet. Customer service is non-existant and the front desk staff couldn't be more disinterested.

Automatic check out? My receipt told me that I had to go to the front desk. Waited in line to hear them say "You are all set."

The pro's: Clean, didn't smell, many points of interest close by, free WiFi.
The con's: Tiny rooms, tiny beds, tiny window, tiny customer service.

I think that Philly has better options than Club Quarters.

My joke to a colleague was that it should have been called "Close Quarters." Yes, the room was tiny, but extremely clean. Plus, the place had an excellent location (near some great high -end restaurants), and was a 10 minute walk from the convention center. The staff were more than pleasant, and the lobby had a nice TV and three computers to check you email. It was a great value. If you want a bite late at night, the 24 hour diner on 18th (45 second walk) was great.

Before we got to the Club Quarters I had lost (and had replaced) the credit card on which I'd originally made the reservation. This turn of events seemed totally beyond the ability of the check-in staff to deal with, and they were officious and rude to boot --- at one point making us sit down because "they didn't like our attitude". (I swear, all I'd done is said "do you have any idea how much longer this is going to be?"). If it hadn't been about 10 degrees outside, we would definately have left. Staff, which I had plenty of time to observe were young, untrained, and unprofessional (it was a Sunday night, and there was a definate sense that the grown-ups were gone and the children were acting up).

When we got to the room, it was OK for the price --- AFTER we removed a glass of juice and some dirty towels left by previous occupants (and left by staff).

There are plenty of other hotels in Philly, even at this price. My advice is keep looking.