Located in the center of an old bank building this lobby is over the top. We enjoyed tea upon arrival and cocktails in the evening in the wonderful setting.

Wonderful hotel lovely bathroom lovely comfy bed and a very welcoming staff. Only complaint lobby being redone so not much of one to speak of. Spa was very nice also. Cant wait to return!

We had stayed here once before and had a similar experience: incredibly comfortable bed, clean, clean, clean, quiet, and a heart-stopping view of City Hall directly across the street. Not to mention the adorable "fireplace" on the wide screen tv that greets you if you check in in the evening. Great room service, too.

My husband and I spent a night at the Ritz-Carlton Philadelphia because he had a business meeting in the area. We found the hotel to be excellent. All staffers were friendly, from the bell hops to the desk clerks, to housekeeping and room service. Everyone greeted us with a smile and took great care of us.

We were upgraded to a larger room. There was some noise from the exhaust fans a few floors below us, but it was not too intrusive. Besides, we had been upgraded for free, so I wasn't about to complain. Our room was very clean and spacious with the amenities you'd expect from a Ritz - comfortable bed, Bulgari toiletries, flat-screen TV, clock radio with an iPod connector, nicely stocked mini bar, etc.

I ordered a simple lunch for myself (soup and a cheeseburger) through room service while my husband was at his business function. The food was good and arrived quickly. We had drinks in the lobby lounge before dinner. They were very crowded that evening, so service was a little slow, but friendly.

We had dinner in the hotel's main restaurant and I have to say, it was disappointing. Our appetizers were just OK, but our entrees were lacking. I had a shrimp dish served over risotto and my husband had a poached fish entree. Both were bland and my shrimp was undercooked for my taste. The risotto had an off flavor to it that I can't really describe. The service was excellent, however. The food...not so much.

We also had breakfast in the same restauant the following morning, which was much better. The fresh juice of the day was a very yummy mixed berry. The breakfast was very good. The restaurant is a safe bet for breakfast or a simple lunch, but I'd recommend you go off site for dinner. We overheard a staffer telling some other folks that the restaurant was closing soon for renovations, so maybe that had something to do with the lackluster dinner experience.

Overall, it was a very nice stay and we would definitely consider this hotel again next time we are in the area.