We stayed at The Lenox on Exeter Street in Boston's Back Bay neighborhood over the July 4th weekend. The staff was incredibly helpful and very friendly throughout our stay. The hotel is one block from Newbury Street, which is the main dining and shopping district in Boston, and there were many young people from the city's many colleges on this strip. There was definitely a fun and up-beat atmosphere in this neighborhood.
The hotel is almost 100 years old and only has two elevators. Only one was working for most of the weekend. There was no coffee machine in the room and we were told us that this is due to a city ordinance. Room service was usually prompt about getting us a pot of decent coffee within a few minutes, though. And there was a Starbuck's located across the street.
The rooms are large, if not old-fashioned in their lay-out. Surprisingly, we were never disturbed by anyone in the hallways despite there not being any barriers between the bed and the door. There was a large walk-in closet with an ironing board, refrigerator and full-size window, so we actually felt like we were in a suite. The bathroom was large and well appointed, but the flourescent lighting above the sink was a challenge to work with. But that appaears to be a city-code thing, too.
The staff was always helful and helped us plan our our dining and sight-seeing through the city. They kept our car for us an extra half day after we checked out for a nominal fee and even brought it around and then re-parked it that day so we could store our shop purchases.
The location is walking distance to good shopping and dining as well as the Museum of Fine Arts. It is minutes away on foot to the Boston Commons, gardens, and the historical trail through downtown. We walked to the aquarium on Long Warf in about half an hour.
We would certainly recommend this hotel for anyone receiving a "deal" like we did on Orbitz, but if you are paying full price you might want to consider a newer hotel if you expect the most up-to-date amenities.
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