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The Lenox Hotel: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 191 reviews
191 Reviews
5.0 of 5 stars
105
4.0 of 5 stars
46
3.0 of 5 stars
15
2.0 of 5 stars
16
1.0 of 5 stars
9
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#3 of 72 hotels in Boston
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 212
Description: Boutique Hotel featuring classic architecture dating from 1900. This description is based on information provided by the hotel.
Address:
61 Exeter Street at Boylston
Boston, MA 02116-2699
Check Rates: $345 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of The Lenox Hotel

( 13-17 of 191 )
“A Great Location & Friendly Service”

The Lenox Hotel

Jul 8, 2008

We stayed at The Lenox on Exeter Street in Boston's Back Bay neighborhood over the July 4th weekend. The staff was incredibly helpful and very friendly throughout our stay. The hotel is one block from Newbury Street, which is the main dining and shopping district in Boston, and there were many young people from the city's many colleges on this strip. There was definitely a fun and up-beat atmosphere in this neighborhood.

The hotel is almost 100 years old and only has two elevators. Only one was working for most of the weekend. There was no coffee machine in the room and we were told us that this is due to a city ordinance. Room service was usually prompt about getting us a pot of decent coffee within a few minutes, though. And there was a Starbuck's located across the street.

The rooms are large, if not old-fashioned in their lay-out. Surprisingly, we were never disturbed by anyone in the hallways despite there not being any barriers between the bed and the door. There was a large walk-in closet with an ironing board, refrigerator and full-size window, so we actually felt like we were in a suite. The bathroom was large and well appointed, but the flourescent lighting above the sink was a challenge to work with. But that appaears to be a city-code thing, too.

The staff was always helful and helped us plan our our dining and sight-seeing through the city. They kept our car for us an extra half day after we checked out for a nominal fee and even brought it around and then re-parked it that day so we could store our shop purchases.

The location is walking distance to good shopping and dining as well as the Museum of Fine Arts. It is minutes away on foot to the Boston Commons, gardens, and the historical trail through downtown. We walked to the aquarium on Long Warf in about half an hour.

We would certainly recommend this hotel for anyone receiving a "deal" like we did on Orbitz, but if you are paying full price you might want to consider a newer hotel if you expect the most up-to-date amenities.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — No coffee machine in the room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toxoman's Summary
Date of Stay: July 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with friends
Age group: 35-49
Member since: March 04, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, People with disabilities, Great pool scene, Pet owners, Families with young children
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping, Concerts / Music festival
Was this review helpful? Yes No
Check Rates
Average price*: $345 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Unbeatable!!!”

The Lenox Hotel

5 of 5 stars
Lincoln, NE
Jul 1, 2008
2/2 found this review helpful

First time with family in Boston, and the Lenox and its staff could not receive a stronger recommendation. Perfectly situated one block from 30-40 great places to eat on Newberry Street. Staff actually go out of their way to be polite and helpful, not just at checkin, but throughout the stay. It was amazing. Nice work out facilities, great beds, Irish Bar on site. I can not imagine ever staying anywhere else in Boston. Everything was perfect!!

  • This TripAdvisor Member:
    • Liked — Staff friendliness
    • Disliked — Parking rate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arsenalmom's Summary
Date of Stay: June 2008
Traveled with: Family with teenagers
Visit was for: Other
Age group: 35-49
Member since: September 18, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, People with disabilities, Great pool scene, Pet owners, Families with young children
I selected this hotel as a top choice for:
Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $345 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Fantastic Stay at the Lenox”

The Lenox Hotel

Jun 29, 2008
1/1 found this review helpful

My husband and I came to Boston for the first time and stayed at the beautiful Lenox Hotel in the Back Bay area of Boston. Our room was beautifully decorated, a very comfortable king-size bed, a good-sized bathroom and a separate closet for our coats, etc. The service was outstanding! Everyone who worked at the hotel was friendly and knowledgeable. The concierges gave us all the information, plus maps and suggestions for the places we needed to go. We walked to Fenway Park for a game (Red Sox won!), we walked to almost every site we wanted to see. The beautiful Boston Gardens were within walking distance of the Lenox and the hotel is across the street from the stately Boston Public Library and lots of shopping, restaurants and pubs. When we come again to Boston, (and we will) we will definitely stay at the Lenox . It was like our home away from home. The candies left on our turned-down bed every night were sweet!
The hotel price was more reasonable than a lot of the larger hotels around. The Lenox is only 11 stories high, and it felt a lot cozier than the other hotels. We recommended it highly!

  • This TripAdvisor Member:
    • Liked — The friendliness of the staff at the hotel
    • Disliked — No time to use their Fitness Center!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunster-Chicago's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 50-64
Member since: June 29, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, People with disabilities, Great pool scene, Pet owners, Families with young children
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Outdoor / Adventure, Great food / Wine, Sporting event, Other
Was this review helpful? Yes No
Check Rates
Average price*: $345 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Fabulously positioned Hotel”

The Lenox Hotel

Jun 25, 2008
2/2 found this review helpful

What a fabulous hotel the Lenox is. After a very long flight from Cape Town in South Africa via London, we were delighted to find such a stylish well kept hotel. It truly lived up to all the rave reviews on Trip advisor and the room looked just like the photo on the web, which was a huge relief! It is probably the best positioned hotel for touring central Boston. I booked on line and got a special rate which was great. It is expensive, especially in South African terms, but well worth it. We loved the turn down service and the Lindt chocolate that was put on our pillow every night. Even better.....there is a Lindt store right underneath the hotel so every night when you trudge wearily back to your hotel, you could pop in for a sweet “pep me up". Another very useful thing is that there is a Dunkin Doughnut right across the road from the hotel so my husband popped over every morning for our coffee which was a fraction of the hotel prices. The hotel is so wonderfully positioned that we never had to use taxis. The "5th Avenue" of Boston, Newbury Street is only 2 blocks away. Truly a 3 min walk. There you can stroll along the wonderfully wide sidewalks and experience Boston life, its people and shops. The Bostonians are so smart and they all seem to have beautifully groomed dogs. A 20 min walk will take you to the public gardens and on the other side of the park is the famous Cheers Pub. A must see with good food as well. Another half hour from the park will find you in Beacon Hill, the oldest part of Boston which is an absolute treat, with the most exquisite homes and little squares. Boston and the Lenox is definitely deserving of a second visit!

  • This TripAdvisor Member:
    • Liked — location
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StefanieCapeTown's Summary
Date of Stay: October 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: August 20, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, People with disabilities, Great pool scene, Pet owners, Families with young children
I selected this hotel as a top choice for:
Theme / Amusement park, Gambling / Casinos, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $345 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Wonderful Stay”

The Lenox Hotel

Jun 23, 2008
1/1 found this review helpful

Our stay at the Lenox Hotel was great. Everyone was so friendly and helpful. My son was given a stuffed lion upon check in which he loved. The room was beautiful and surprisingly spacious for an older hotel. We ate breakfast at Azure. The meal was very good but the only downside is my son's breakfast didn't arrive until 20 minutes after ours. As a way to make amends the waitress didn't charge us for my son's.
I would definetly recommend the Lenox. It's a wonderful hotel in a great location and you can easily walk to many attractions and it's close to public transportation.

  • This TripAdvisor Member:
    • Liked — Location
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nikitasmom's Summary
Date of Stay: June 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 50-64
Member since: April 08, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, People with disabilities, Great pool scene, Pet owners, Families with young children
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Outdoor / Adventure, Sporting event
Was this review helpful? Yes No
Check Rates
Average price*: $345 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of The Lenox Hotel

( 13-17 of 191 )
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The Lenox Hotel Address

61 Exeter Street at Boylston, Boston, MA 02116-2699