Had a fantastic time at Kaanapali shores. The condo was perfect, the staff at the hotel and the Expedia staff on sight were very effecient and helpful. They helped us book some events and all went smoothly and all was as good as they said it would be. Enjoyed the pool, beach and on sight restaurant. Staff at restuarant extremely pleasant also. We enjoyed the fact that there was on sight shopping and necessities so that we didn't have to leave the premises for the little things. Will recommend these condos to many. Thanks again for a great time.

Dear Kaanapali Shores Staff,

Recently, my wife and I stayed at your hotel. (05/16/2008 to 05/31/2008) Our room was#806.We had a single bedroom with a partial ocean view. A full kitchen with washer and dryer. We would both like to say thank you for a job well done. Everyone that we had contact with was very,very nice. The house cleaning staff for our room was excellent. The security guard that we had contact with was very nice. (An older gentleman).The front desk people were also very nice.The staff at the Beach Club were also very nice. This made for a very positive experience. All the people working at this hotel that we had contact with made us feel very welcome. The grounds of this hotel were kept neat and clean. We had a great view from the eighth floor. I saw one person on his hands and knees cleaning the flagstone with a scrub brush. The staff always seemed to be working very hard at this hotel, to keep it clean inside and out. A very nicely managed hotel.

After a huge disappointment at the ResortQuest Kaanapali Villas, the Kaanapali Shores exceeded our expectations in all facets. We booked a great rate via Hotwire for a studio condo which was on the 7th floor and had a great view of the ocean and Molokai. Our room appeared to be recently renovated as the kitchen, appliances and furnishings were all in great condition. The only exception was a slightly older TV, but this is Maui and we didn't travel here to watch TV in the room. We enjoyed dining at the on-site restaurant and found the prices to be very fair. The grounds and pools are very nice and the beach was much better than other hotel beaches we've experienced in the area. We always found the resort to be quiet at nighttime-we never heard anyone in rooms next to ours or outside. The entire facility was what I would call comfortable- not too fancy yet far from basic. I highly recommend staying here- the Kaanapali Shores is very deserving of it's TripAdvisor Best Value 2008.

This was my first visit to the Islands so I may not be judging fairly, although I have traveled many places around the globe. I feel that this was a terrific value for the $. Following are the goods and bads in my opinion. I felt that the GARDEN AREA was fantastic- traditional-coy pond two standard pools, 2 spas walking trails that travers the area. I'm understanding that they may be removeing some of this for an up-to-date swimming park; I hope not. Next on the list of good things was the at RESORT SHOPPING--They have several small stores on the lower level which include everything from groceries to clothing. All items were very competivly priced. There is shopping across the street but the prices are about the same although drinks were cheeper across the street. The last good value, was the RESORT RESTURANT. The food as compared to other high end resturants was fantastic-everything from fresh fish-n-chips to catch-of-the-day with fresh veggie and 5 star sauces--the price, better than outside resturants. burgers to fancy meals, 11 to 25 $. We eat out several times but we seemed to always go back to the resort resturant.

Sorry to say there were some issues with our stay. First, our room was in the (left side as view facing the beach) wing of the resort (7th floor); garden room. It had a nice view of the beach that was a plus, but the AC DID NOT FUNCTION the entire time--no biggy as the room had a small window on the parking lot side and a very large lani sideing door window on the garden/beach side. The problem was the NOISE. The noise on the pool side just echoed between the two wings, and for whatever reason the parking lot noise just seemed to jump into that small window; not sure why. Second not so good item was the beach. It was OK to average, but from the water line out was mixed rocks with sand. You must have water shoes and watch the knees; you will come back with skin up knees. It's fine if you just want to wade to cool off, but forget body suring and be careful if boogie boarding. The last item of issue was our arrangements for a suttle ride back to the airport. Sam (bellman), did great job arranging a taxi van for what they call the "SUTTLE RATE". The problem was that instead of the quoted price of $75.00 for four adults at the end of the 40 minute drive, the driver (who by the way was not the registered licensed person), tried to charge us $94.10. He claimed the he didn't understand english. We even asked him when we got in the van that this was going to be $75--he just knodded. When we got to the airport, it was not until I took his hand-held radio and tried to contact his boss before he excepted the $75. It seemed to us that he was using some elses van and was trying to get the metered rate instead of the quoted rate. Lesson learned verify with your driver before you load up, the actual cost of the shuttle. Other than that I would stay here again but I'd more chosey about the room location.