service: room service ok - only receptionist a little slow and non-cooperative
room: our room was very small - there was basically 20 inches on 3 sides around the bed. the closet was tiny, bathroom ok.
location: no beach (next to the harbor!), you will definitely have to go somewhere else! very close to the airport (5 minutes) but no noise, so this is ok. if you want to get to the west beaches, do not attempt to take the north road (its forbidden with rental cars anyways, and you will definitely get motion-sick!).
for us, the location was ok, as we had a rental car and wanted to do some island exploring anyhow.
on our first morning, we used our jetlag at got up at 3am to watch sunrise at haleakala. leaving kahului at 3 is fine (at least in december) - make sure to bring VERY warm clothes. it is MIGHTY cold up there! do NOT book a mountainbike tour downhill - this must be the most moring thing ever, as 1000 bikers to the tour every day and start in groups of 20 about 1 minute apart from each other. do some hiking in the moon-like landscape but TAKE IT EASY! there's not a lot of oxygen up there!!! the road to hana (including many side-hikes) is fabulous, also Lahaina and almost all the beaches on the west coast.
we played golf at the bay cours in kapalua - much cheaper than the plantation course and definitely worth the price if you get a afternoon -rate. we managed to come in just before sunset - it was fabulous. ladies - if possible bring your own clubs as they do only have mens and steel shafts...
we had dinner at the pinapple grill - it was amazing... one of the best place I have eaten at outside of europe!
if you are looking for a great travel giude book buy the lonely planet - it advises on great beaches that really and this is not joke NO ONE except for some natives seems to know...we were at this fantastic beach close to lahaina that yoiu cannot see from the road (cannot remember the name!) - quite, very nice sand, bathroom, good snorkeling, AND we got to see (and hear) a WHALE!

The hotel is not worth the price if you are looking for a friendly atmosphere to stay in. Staff is unwilling to assist. Although it is in close proximity to the airport, travel a few minutes further down the road to Kihei for a better experience.

THIS HOTEL WAS AMAZING!! My fiance was a little hesitant at taking me here but I loved it. GREAT SERVICE, SMILING AND COURTEOUS STAFF. Nice, cozy little hotel, kind of open, I could really relax there. It's close to the harbor where Norwegian Cruiseline comes in. I didn't get to tour the hotel because of my schedule but I heard the pool was amazing!!!
I HIGHLY RECOMMEND. Down the street from lots of shopping (2 MALLS).

Pros:
Central Location, Plenty of FREE parking & Bell Desk Service

Cons:
Front Desk Service, Rooms in General, Over Priced Rates & Noisy Air Conditioning.

There's no denying that this is an ideal location to the airport and a great starting point to tour both sides of the Island. But other than that, everything else is just below average.

With no real competition, other than the Maui Seaside, this property displays the "take it or leave it" mentality. The front desk staff always seems busy doing something else and never shows that they really want to help you or care for that matter.

The room that we stayed in, Room 139, facing the grass, was a recently renovated room with new paint on the walls and new shower paneling. However, the shower was barely big enough for an adult. The furniture was tacky tropical furniture from the 70's, that has seen better days. Believe it or not, renovations are still going on, so if you do decide to stay here please check with the hotel when booking this property.

This property would be comparable to a Days Inn or Motel 6, but you don't pay the same comparable room rates as those national chains. I paid $110 a night for this room, that I probably would be paying about $69 at Days Inn.

If you have options, stay somewhere else...SGS 050707