My daughter and I stayed at the Faro, because we were attending a wedding, in Aguadilla. We had a nice, clean room, with great AC...The room was above the pool, so it was a little noisy at times, but if you closed the bathroom door it was very tolerable.
The POOL IS THE BEST! Enjoyed it very much, the bar is fantastic, but the breakfast left a little to be desired. We had a great weekend, the staff was very accomadating. Would definitly reccomend the hotel, and will stay there agian, when we go back.

El Faro Suite Hotel in Aguadilla, Puerto Rico.

We stayed with a tour group on January 19 and checked out on January 22. Although we were told it was a year old hotel, Formely Ramey Base, it was not so new. They painted the old barracks of the military base, but did not remodel anything else. The towels in all the rooms were worn out with the seams all flaky, some had holes on them. They did not have wash cloths either. A friend was told the bathrooms had hair blowers, but we could not find one bathroom with a hair blower or an electric outlet! The only electric outlet in the room was on top of the picture above the night stand, too high for me to reach. We needed to play with the faucet in the shower to get hot water, one of the guests did not have hot water at all and his TV was not working.
The first night the restaurant was closed to the public because of a meeting/rally of a politician (I believe Fortuno) and the fight of Tito Trinidad. The next morning the restaurant was closed until 10:30 because the cook who was the only one with a key stayed too late due to the fight the night before. The next day although breakfast was included in our package, we only received a very cold treatment from a waitress because the cook was not there. She told us we had a choice of coffee or juice, not both, and toast and fruits. When I asked what fruits she answered "Peaches" from a can. The coffee was cold and we were not offered a second cup. The next day, the tour guide took us to eat breakfast somewhere else and requested a refund on the pre paid breakfasts. I don't know if they refund them the money.
I do not recomend this hotel at all.

The room was moderately clean. The bathroom needed some attention due to mold. The grounds and pools were wonderful. The restaurant was good and reasonable. All in all for the price it was a good place to stay.

Staff was very friendly and helpful, and the restaurant was great. My niece had just given birth to her first child, and they allowed to me use their office computer to see the pictures that were e-mailed to me. The room was clean, and although we had rented the room with a refrigator, when we entered the room there was not one there. Within five minutes calling the front office about this, we were brought the fridge. Am planning to stay again in July. Wonderful experience.