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Hacienda El Pedregal: Traveler Reviews

TripAdvisor Traveler Reviews

Reviews of Hacienda El Pedregal

( 6-10 of 11 )
“Luke warm- Pedregal”

Hacienda El Pedregal

2 of 5 stars
Mishawaka, Indiana
Jun 3, 2004
8/9 found this review helpful

Luke warm - Pedregal; is the way I feel, If you ask my wife she would tell you they where cold. I will start from getting there. First off, the motel gives you directions to the motel on their web site, but only from the town, since I was coming from Bayamon I had to look them up on MapQuest which only got me to the town and from there I figured out where they where from the motels directions. Once I arrived at around 4:30, I found that there where two wedding receptions at the motel. One of the reception halls is acroos the way from the rooms, and that proved challenging to try and sleep with the music so loud. Since, it was raining that day the floors and stairs that lead to the 2nd deck rooms where really slippery, so watch your step. On day 2 and 3, we had problems with no hot water to shower with in the mornings (this was eventually fixed each day). The motel sits in the middle of a community and is set up so it looks and feels like and oasis - they almost pulled it off except for when your at the pool you can see the projects right across the street. The motel is only 5 minutes from Crash Boat beach which is a plus. The staff gets an excellent grade for service and support. They go out of their way to help you and are very friendly- my hat goes off to them. The staffs support made up for some of the problems with the motel but not all. The resturant at the motel is not part of or run by the motel. The food was okay, and a bit pricy for the quality of the food. I'm critical of the food because I'm Puerto Rican and expected better. Overall it was okay for the price I paid.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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“disappointed”

Hacienda El Pedregal

Apr 25, 2004
8/12 found this review helpful

Recently I vacationed in Puerto Rico and was disappointed with the conditions of the hotel. I would like to advise hotel seekers that what's posted is not necessarily, what to expect. When I arrived at the hotel/motel, and approached the front desk the agreement was not what I agreed to pay. I had made my reservations via telephone and was quoted a different price for three nights. I was very disappointed to have been presented with this on a vacation. So for the sake of enjoying my vacation, I choose not to make a big deal about this, rather just post a message of what had happened. I then entered the room and the conditions of the motel were not at best, for the price I was paying. The following day, I had gone touring. Once I arrived back to the room, I walked into a huge puddle of water. I called the front desk, and informed them of the situation. The gentleman at the front desk came to clean the puddle of water and explained the water was leaking from the a/c. He explained the A/C can't be left on for a long period of time. It was very frustrating to have to deal with these issues and having to walk into a hot room. I am aware I was not at a top hotel, but I don't think this should have happened. This has no reflection on the personnel, rather the advertisment, conditions and management. For those who are seeking a place to stay for a vacation, be my guest and stay. But let this be a warning. Make sure you have in writing what you will pay and the penalties/information for cancelation. Keep in mind this is not a modern/ new conditioned hotel. Time has taken it's path through the hotel.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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“Loved it!”

Hacienda El Pedregal

Apr 22, 2004
10/11 found this review helpful

We here for spring break April 2004, and we loved it. The room was ok, but the place itself is beautiful. They have wonderful pool and a resturant right by the pool. The staff is very friendly and helpful. I would recommend this to everyone. The have excellent pricing and the food and drinks are also inexpensive.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: April 2004
Member since: March 07, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
I recommend this hotel for:
An amazing honeymoon, Gay/lesbian travelers, Older travelers, Families with young children, Families with teenagers, Tourists
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“Wonderfull”

Hacienda El Pedregal

5 of 5 stars
JUANA DIAZ, PUERTO RICO
Jul 12, 2003
10/22 found this review helpful

Hacienda El pedergal is the best site to visit in Aguadilla.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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“siempre voy”

Hacienda El Pedregal

3 of 5 stars
Puerto Rico
Apr 13, 2008

  • This TripAdvisor Member:
    • Liked — me gusta su accesibilidad a las atracciones y por su tranquilidad
    • Disliked — La Ducha, el Bano, necesita mas limpiezan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evelyne158's Summary
Date of Stay: June 2007
Traveled with: Familia (grande)
Visit was for: Tiempo agradable con la familia
Age group: 35-49
Member since: April 13, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Theme / Amusement park, Shopping, Other
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Reviews of Hacienda El Pedregal

( 6-10 of 11 )
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Hacienda El Pedregal Address

Aguadilla 00600, Puerto Rico