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9 Beaches Resort: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 264 Reviews
5.0 of 5 stars
108
4.0 of 5 stars
73
3.0 of 5 stars
23
2.0 of 5 stars
32
1.0 of 5 stars
28
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#5 of 33 hotels in Bermuda
Show Hotel DetailsHide Hotel Details
  • Rooms: 84
  • Address: 4 Daniels Head Rd MA BX Bermuda
Property Type: Resort
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities.
Description: 9 Beaches is Bermuda’s first and only ultra-casual resort. So bring your flip flops, no stilettos or suits allowed! It’s Bermuda, but... This description is based on information provided by the hotel.
No Business Center Fitness Center No Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant Room Service No Swimming Pool
Check Rates: $237 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of 9 Beaches Resort

( 165-169 of 264 )
“Loved the cabanas, but can see why some people don't!”

9 Beaches Resort

3 of 5 stars
Bethany Beach, Delaware
Aug 1, 2006
10/10 found this review helpful

Just returned from 5 nights at 9 Beaches. This was our fourth trip to Bermuda in search for good snorkeling directly from the shore rather than having to go all the way to St. John. I check this site daily for a few weeks before a trip, so thought I would share our feelings. We are 58, retired, and take about 3 trips a year.

CHECK-IN: We arrived around 2; our cabana was ready and we were in the room very promptly.

SERVICE: I have never been at a resort with such friendly staff. I was very impressed.

CABANAS: We booked a Top Banana cabana as I wanted to be directly over the water. I was disappointed at first because we got one of the ones at the edge of the water. I was wondering why I paid more for a cabana that appeared very similar to others throughout the property that were also right on the edge of the water. I was also thinking that the plexiglass panel in the floor would be very cool. However, I now realize that it is probably a waste of money to just pay for a cabana with that panel because none of the Top Banana cabanas with floor panels are anywhere near a reef so the chances of seeing a fish swim by when you are looking through the panel are slim. I also realized as the days went on that I was just as happy being in #58 because the walk to the beach was just about right outside our door. Anyway, I loved the cabanas; my husband wasn't as thrilled (probably partly because of no TV!). I am a camper from way back as a kid, and it reminded me of upscale camping. As I have gotten older, I am less enamoured with bugs, so that concerned me. However, I didn't see a bug in our cabana or deck ever - and no flying insects in the room at night as well. We stayed at the Pompano 2-3 years ago in a water front room, and had quite a few large bugs that I found myself uncomfortable falling to sleep. So, bugs can be found anywhere. I'm not sure how more than two people can stay in a cabana although we did see guests with children. The bed was comfortable; linens changed every day. The bathroom was understandably small, but the water was plenty hot and the water pressure just fine. I would say the cabanas are about 16 x 16 feet. We never used the air conditioning as we had the bad luck of being there with winds of 15 mph every day. No rain; but winds along the coast of the Top Banana cabanas. As soon as we went a little away from our group of cabanas, it got hot. I did hear people complaining that their AC was not powerful enough. The balconys are nice size; refrigerator was included; no safes in the room, which caused an issue for us.

People have complained about the smell and its true that at the entrance, the smell is disgusting. I don't know if there are any cabanas close to the entrance, but, if so, that would definitely be a disaster. You couldn't smell anything except at the entrance.

People have also complained about the noise from cabana to cabana. I noticed that some definitely had more privacy than others just from the way they are positioned. We were at Dreams Tulum in Mexico in March in a very nice ocean front room that happened to have one of those doors that could be used to join two rooms. I could just about hear those people breathing - so again, it depends on many factors. I felt our cabana was a very peaceful and relaxing place.

FOOD: We aren't gourmet eaters. We like what I call "normal" food well prepared. There wasn't much on the evening dinner menu for us. The specials were the same each night. Most of the dinners average $34. There were salads, but again we just aren't "fancy" eaters, so I would never have ordered most of what they had to offer. Hamburger & fries were $13 - but at least it was a good burger. Pizzas were around $14 and there were also good. They have a little cart that runs around delivering your food to you. We didn't use that service, but I saw the cart around all the time. The included breakfast buffet was average - usually cold pancakes unless you were the first ones at them when they were put out; scrambled eggs that were consistently pretty good and bacon and sausage; cereals; and muffins. They prefer you to sit outside but we sat inside which meant we were most often ignored.

WATER SPORTS: We went specifically as our final attempt at trying to find good from shore snorkeling. The good news is that right off the shore from the Top Banana cabanas are a lot of large fish. There is a small outcropping of rocks and many fish are there. Also, the point to the left is a great spot. Unfortunately for us, we were there with wind. This made the water very rough and very murky. I could see the fish were there, but it was a struggle to see them. People at the resort said that it is unusual to have such rough water; however, as soon as you went to the main beach area, the water was calm. So, I tend to think that the best snorkeling area may tend to always be somewhat rough and murky. I am a strong swimmer and have snorkeled for years and I found it so discouraging, that I didn't even bother making the effort to snorkel the last day I was there. They had lots of water sport equipment that you could rent.

POOL: We never used the pool. It is very small, and if a few kids are in it I noticed that was about all the pool could handle. I could never see going purpose going to any of the islands and spending time at the pool, so I can't say what it is like all day long.

TRANSPORTATION: I knew where 9 Beaches would be located but I wasn't sure how far it was from the bus stop or market. Well, to us, it would have been a long, hot walk along a narrow winding road to the bus stop or market. We don't rent scooters as we just don't feel comfortable doing that. If you are a scooter person, then you are set. If not, you are trapped into paying $5 per person to get to the Dockyard and $5 per person to get back from the Dockyard. You will pay more if you don't catch the mini bus shuttle which stops running at 4:30 anyway. We ended up getting a taxi to get us to the Dockyard and then we hopped the ferry to Hamilton, etc. We also liked eating at the Frog and Onion at the Dockyard.

I noticed that the one day when I gave up on snorkeling and spent a few hours on the main beach, that a boat arrived with cruise ship people on it. They spent a couple hours there using the beach. I recognized the signature striped towels. Although there weren't many of them, that wasn't too thrilling as there are very few chairs on any of the beaches.

In summary, I can see why many people would not like 9 Beaches. If I could be sure of calmer water for snorkeling, I would possibly go back. But, since I certainly have no control over that, I have given up on going back to Bermuda at all. I would say that most of the people we saw were in their 20s, 30s and 40s. The younger, probably the better able to enjoy the lifestyle of 9 Beaches, if they aren't there to party. I tried to think if any of my friends would be happy there, and I don't think so. If you are a typical resort person looking for pool service and constant activity and a fancy room, then don't even think about going to 9 Beaches. I get the feeling that some people have selected 9 Beaches because it is less expensive than most of the other top-rated resorts, but then complain when they don't get the same level of service and amenities. I knew basically what to expect going in and I wasn't disappointed in the service, rooms or beaches. If anyone wishes to email me, I would be happy to share my opinions. We have also stayed at the Pompano and St. George's Club. Judy9909@aol.com

  • This TripAdvisor Member:
    • Liked — Quiet, peaceful evenings on the balcony.
    • Disliked — No in room safes.
    • Tips/Secrets: — Pull down the shade on the bathroom window; you might think the glass is hiding you, it isn't!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BethanyBeach's Summary
Date of Stay: July 2006
Traveled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 50-64
Member since: February 15, 2003
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 2 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
A romantic getaway, Families with young children
I do not recommend this hotel for:
Young singles, Girlfriend getaway, People with disabilities, Great pool scene, Pet owners, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $237 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Cockroackes, mosquitoes, agraviation in a tent for $250 a night”

9 Beaches Resort

1 of 5 stars
Chicago
Jul 28, 2006
8/19 found this review helpful

Camping in a tent with a plastic floor with nightly visits from cockroaches, mosquitoes and numerous flying and crawling insects each and every night for $250 a night, is what my family and I got at 9 Beaches. We also received frustration due to lack of service and care from the staff at no extra charge. I also had very little sleep. I woke several times a night to check my children to make sure no cockroaches were crawling on them. 9 Beaches has beautiful land, with great potential, but we encountered alot accommodation and service problems. We talked to other guests and they were having the same problems we were having. I've had better stays in a Motel 6 for less cost. We work in the travel industry and have traveled around the world and this is the worst resort we have ever encountered. We are adventuresome and have stayed in many out of the ordinary places; this one was a waste of our hard earned money. Our only positive experience was the Surf Shack. The kite board lesson was a very good value. We will return often to Bermuda but never to 9 Beaches. We would have left but could not find a room anywhere else on the Island during peak season.

1. Staff is ineffective, causing us frustration and anger on our vacation, a time we pay to relax. I was told by the conceirge to come and look up my own phone numbers to book trips. I was told to spray for cockroaches myself, which I did. I had to retrieve my own towels, shampoo and toilet paper on different occasions. The maid forgot to leave them in our cabana. The one time we say her when she came, she did not have any cleaning supplies with her, only towels. Yuck. The sheets were changed 2 times during our 5 day datay. I have allergies. I broke out in hives. For $250 a night in a tent we do expect some service. We wasted alot of time retrieving items from the front desk, things staff was responsible for.
2. We thought the food was horrible at 9 Beaches. Visit the local resturants. The food is reasonable at the local reasturans. Rent scooters, take a taxi and get off the complex.
3. No security. No guards at the entrance and no hard walls on your cabana. Locals are onthe grounds and go to the nightly party at the beach bar. I had to jump out of the way when a local ran me off the path they were on a scooter and I was walking.
4. We saw alot of staff on duty but could not get service.
5. We had a Sea Forever near the dairy farm, it smelled like manure all the time. Also, the properties cats and chickens deficate on the walkways and it was left there until it decomposes.
6. Everyone can see and hear what is going on in the tent at night. It is quite a show.
7. Getting a taxi to the airport - I had to call myself after the resort could not confirm a taxi after 2 days. That was very frustrating when we had a plane to catch at a certain time.
8. The shower in our cabana did not drain or have a door/curtain. The water ran all over the bathroom and the cabana and out the sides of the tent. The rest of the day our pants got wet when we used the toilet, becuase the entire floor of the bathroom was wet.
9. Our tent was decorated in bug guts and not all of them were from our kills.
10. Air conditioner does not cool off the tent. We did sweat all the time.
11. We saw cockroaches in our tent and in the lobby.

I could go on and on with more but you get the idea. There is not enough space here to tell of our problems. Bermuda is a beautiful island but I cannot recommend 9 Beaches.

  • This TripAdvisor Member:
    • Liked — Surf shack was great. Kite boarding lesson great value. Beaches were beautiful.
    • Disliked — Staff was ineffective found this very frustrating. Cockroaches, mosquitos and tent accommadations over prices
    • Tips/Secrets: — Do not stay at 9 Beaches. find a different resort or hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yomamma's Summary
Date of Stay: June 2006
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: July 24, 2006
  • My ratings for this hotel are:
    • 1 of 5 stars Value
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
A romantic getaway, Families with young children
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $237 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“9Beaches is for me!”

9 Beaches Resort

Jul 26, 2006
10/12 found this review helpful

We stayed at 9Beaches mid July 2006. Where else can you find such solitude. The cabanas are very romantic, and are a wonderful getaway. You feel as if you're on the edge of the world. The grounds are well kept, the food is amazing, the staff is very friendly.

There's plenty to do at the resort, and we also rented a scooter to go golfing and explore other beaches.

It sure beats going to a standard hotel room where you feel as if you could be anywhere. I had to laugh at the group of people gathered around the beach bar watching CNN. Those are the people who should be staying at the Fairmont. We didn't even turn the Air Conditioning on in the room, as there are so many windows and doors to get a breeze through.

  • This TripAdvisor Member:
    • Liked — Solitude
    • Tips/Secrets: — If you want a quiet holiday with your spouse, this is a great place to go.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sandluvr's Summary
Date of Stay: June 2006
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: July 26, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities, Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Golf
Was this review helpful? Yes No
Check Rates
Average price*: $237 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great, Unexpected, different”

9 Beaches Resort

5 of 5 stars
winchendon, mass
Jul 25, 2006
7/9 found this review helpful

What a great experience!!! I have stayed at other places in Bermuda, but nothing compares to this. It is very different from traditional hotels. The staff is unbelievable. They are like one great big family. If any problems occurred, the general manager was always around to fix it. The jazz band was awesome. The beaches were spectacular. Whether you like calm water or rough water there were beaches to accomodate your needs. I'm definitely going back again.

  • This TripAdvisor Member:
    • Liked — the staff
    • Disliked — the cow smell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cindy1506's Summary
Date of Stay: July 2006
Traveled with: Family (extended)
Age group: 35-49
Member since: July 25, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $237 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“would do it again”

9 Beaches Resort

4 of 5 stars
georgia
Jul 24, 2006
4/6 found this review helpful

My boyfriend and I went for 5days and it was the best. This resort made us feel as if the stay was only about the 2 of us. Everyone was very polite and helpful. The best of all was by the 2nd day we were being called by our names which gave it a more personal feel to the whole experience. I highly recommend this resort if what you are looking for is some one on one time w/ a significant other.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fanaifa's Summary
Date of Stay: July 2006
Member since: July 24, 2006
Was this review helpful? Yes No
Check Rates
Average price*: $237 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of 9 Beaches Resort

( 165-169 of 264 )
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9 Beaches Resort Also Known As

Address: 4 Daniels Head Rd, MA BX, Bermuda