We stayed here for a long weekend and thoroughly enjoyed it. It had a wonderful atmosphere. The room we had was beautiful and furnished with some Arts & Crafts pieces. They had made the best use of space.
There were a few minor matters on arrival: 1. no milk for tea making and only one tea bag, 2. only towels for one person, 3. a light cover missing in the lobby. I have to say though that the first two were attended to immediately I put down the phone, but why not check before guest arrival?
We enjoyed the atmosphere in (and some contents of) the Malt Library, and found the dining room service excellent, particularly the girl who sculpted a special rose out of butter for us. The dinner menu was good although the third night's menue was a mixture of some items from the first two nights. The quality of the food was excellent, and a good wine list.
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