Honest Review!
I would say that if you want the best service, then go to the coba because the staff here were brilliant! We didnt mind the bus buggy to the beach at all as its only minutes and they run constantly. To be honest i was disapointed with the beach, the only exotic place i have been was Dominican Republic on the Atlantic Ocean so i expected too much going to the Carribean, it was not the paradise i expected, the sea was not the green colour and it was rocky, but the taxi ride to Akumal beach was exactly what i had been looking for because it is beautiful. We took a snorkel tour with the guy that had a stall at beginning of beach and it was brilliant, only 20 dollars for adults and 10 dollars for kids for about 2 hours and we swam with turtles and all sorts of interesting fish, amazing!
I was rather disappointed with the buffet because it was the same buffet i had last year at a 3* hotel, i expected at a 5* to have chicken breast, not 2 weeks of drumsticks, but for one night only it was 5* suddenly there was king prawns, ready carved sirloin steak, mayan coffee being made, a cheese trolley going round, a totally 5 star buffet and for the one time that fortnight, an ice sculpture, then we were handed a questionnaire about the hotel................
The animation staff were fun, loved Casanova, Chubaccha and his brother!, babyface and papachuwa! the rest wernt up to much at the coba!
I cant believe anyone ever said the rooms were not clean, they were spotless, the maid was 1st class.
Our mini fridge was well stocked every day, maybe because we tipped the guy running about in the Mexican heat all day a full 1 dollar tip.............. come on if you can afford to go to this hotel surely you can at least respect the staff and spare 1 dollar?
The resort, absolutely beautiful, well maintained, 5 star here! only other problem is the mosquitos. I would have loved to say its not a problem, but if your prone to mosquito bites then its a massive problem. I counted over 20 bites, I am from UK and used Jungle Formula and also used the OFF spray over there, i was lucky because my son and my friends family were bitten over 30 times. I am not writing this review trying to put people off, only make them aware to be well prepared, for example although i had preventions spray, i didnt have a room plug, maybe that would help as we seemed to wake up with new bites, I brought Piriton syrup which relieves the annoying itch, but im afraid im still coming out in very itchy bites after being home 3 day.
Anyway to end in a massive plus, the pools and the ala cartes are outstanding, the ala cartes i chose were Don Pablo, Arlequin, Mikado, Dolce Vita, Gran Turtega, Le Gourmet. I loved them all (Don Pablo the best!) I wish i was there right now in the whirlpools with a pina colada, lol!
I dont return to hotels because i think the world is far too big and exciting to repeat a holiday, but would recommend it.
Anyone with any questions, please ask, i am happy to help
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