We had a great time at the Hilton Suites Chicago. When we arrived I was able to check in and get my room keys from the check-in machine in the lobby, which saved us a lot of time since there was a line at the Hilton Hhonors desk. We were in our room in a flash and ready to settle in.
The first thing I noticed when we walked in the room was the nice living area of the suite. There was a wet bar in one corner, along with a desk, a couch and a flat screen TV. You could access the bathroom and the bedroom from the living area. There were three in our party: my sister in law, my seven year old daughter and myself. My daughter loved the flat screen TV, and it wasn't long before she found the Cartoon Network!
The bedroom area of the suite was really small. There was just enough room to walk around the beds. There was also a door from the bedroom to the bathroom. Having the dual access to the bath was nice. We didn't have to plow through our mess in the bedroom to get there! There was also a TV in the bedroom.
The bathroom was also tiny. With 2 1/2 women trying to get ready it got a little crowded. I ended up setting my compact mirror on the desk in the living area so my SIL could get in the bathroom to shower. A vanity separate from the bath would've been nice.
Our service was, for the most part, stellar. All of the employees were friendly and cheerful. The concierge was helpful, but not exceptionally friendly, but all of the people we spoke to at the front desk were great. We didn't try the restaurant, but were able to redeem our free breakfast coupons in the little coffee shop in the hotel. You gotta love Krispy Kreme doughnuts!
The only glitch we ran into was on our last night there. It was a Saturday night, and my daughter wanted to hit the pool. The pool was to close in 30 minutes, but I thought we could get in a quick dip. When we got in the elevator, it wouldn't go to the floor where the pool was. I called the front desk, and they assured me that my key card should work, and to just try again. We tried again, to no avail. I called the front desk again, only to be informed that the pool had closed for the night. I was a little peeved because it was supposed to be open another 30 minutes, but there wasn't much we could do about it.
Overall we had a great stay. The bellmen were great and very helpful. The hotel was convenient to Michigan Avenue and there was a bus stop just down the street about a block. I would definitely stay here again.










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