I recently stayed at the Crowne Plaza Metro for a business conference and my stay was wonderful! The hotel rooms, while not very large, are very modern, clean, and comfy. What really made my stay great though was the service. The front desk was friendly and helpful, room service was fast and friendly, and the valet was great. - when I was ready to retrieve my car, the valet had my car to me in literally 2 minutes. I would certainly stay here again. The room was nice but nothing unique, however the price was well worth the outstanding service you receive!

Three of us stayed here for one night to see some of downtown Chicago. Rooms are smaller than usual but very well done with modern decor, more than enough storage, and plenty of lighting. Included a desk, chair, and lounger. We were not cramped at all. I think place is older and has been renovated recently. Bathrooms smaller too, but also well done with tiered counter and modern fixtures to make space. Balcony view of the city. We really enjoyed the design in the room. Staff was fantastic! Bar and restaurant seemed on the expensive side but the ambience very nice, we went to a grocery across the street for fresh pastries and coffee instead for breakfast (a Starbuck's was located inside the grocery too). Hotel sits perpendicular to I-90, so some traffic noise is expected, but not awful. A trip due east on W. Madison gets you to Millenium Park and Art Institute. More sites nearby too. Our stay was about $100 less than similar hotels nearby. Would stay again for sure.

I was here for business for a few days but will return and stay here again. The hotel was clean, with modern rooms and amenities. The staff was also pleasant. Great location-- about a $40 cab ride from O' Hare. Resturanr bar closed a bit early for a weeknight-- last call was at 10:30 for some reason--but there are several good restaurants within walking distance, plus a grocery store, 24 hour walgreens and a starbucks. Easy walk to the SearsTower if you're in the mood to tour the city via trolley or double-decker bus.

My husband and I only stayed one night, for our anniversary. The staff were so kind to us...brought us a small cake when they came to turn down the bed. We were upgraded to a suite. Each room had its own balcony, which was great for viewing the city. We would definitely go back!!