I booked this hotel through Travelocity and got double charged. Once from Travelocity on my business credit card and then again on my personal credit card. Neither company is easy to work with to get a refund for the double charged amount. The hotel was "cool" but dirty, in a low-income neighborhood, and nothing worked properly. All the air-conditioners in the rooms were broke (which is what the front desk staff said when I called to tell them my AC was not working properly) resulting in me turning my AC to 55 degrees just to get it to turn on, then running louder than a train wreck all night to spit out a measly amount of cool air on a 100+ degree night. When checking in they gave my reservation away which was a double bed room, and made me stay in a single bed room, with my co-worker - which as a married woman was an extremely awkward situation. And when I bring it up to them today after I called about the double booking charge they first told me that both the King rooms and Double rooms are "standard" so Travelocity can't tell the difference when making a reservation, and that they did my a favor by "upgrading" me to a king room. Obviously that's a contradiction (first a king bed and double room are standard, then the king room is an upgrade?), and I still have my Travelocity email confirmation which clearly stated a double room with 2 beds was reserved. + I remember clearly being able to choose which room type I wanted online. I wouldn't recommend staying at this hotel or having to go through this experience to my worst enemy.

I stayed at the Clarendon during a business trip that included a little free time. The staff was super-friendly and helpful. The rooms are beautiful, the bed comfy, the bedsheets and pillows heavenly! Great TV, excellent pool. There was lovely local art in the restaurant and lobby. A few small negatives - the pool is open until midnight and so my second floor poolside room was a little noisy a bit later than I was expecting. I asked to be moved to a quieter room the next night and all was well until I discovered that the free in-room wireless Internet wasn't working there. Seems it works better in some of the rooms than others, but was always available in the lobby (where there's a computer and a printer for general use). The restaurant food was good but service was a little slower than I had hoped as a business traveler. One day there was an issue with the air conditioner and the rooms were warm overnight - luckily they had it fixed the next day. Business travel amenities were absent (no daily papers, no bill under your door on the last day, no notice of the checkout time in the room, no breakfast buffet). I would definitely stay at the Clarendon again for personal travel (rate was $84!) but for business I might go elsewhere.

We just got back from Phoenix yesterday. We were there for a long weekend. We stayed at the Calrendon for 4 nights. When we checked in we were upgraded to a suite which was awesome. We didn't request an upgrade the hotel just gave it to us. Check in was easy and fast - front desk staff is very accomodating and friendly. The building is old but the decor and atmopshere is great. Everything is very clean.

I stayed at the Clarendon recently for a business trip and took the advice of other Tripadvisors reviews. I was a little hesitant because the reviews were a mixed bag. Fortunately I would have to say I was one who throughly enjoyed this hotel and definetly would come back.

To start off, the hotel is a little off center. It is in the middle of a neighborhood and not really close to much. The main entrance doors were broken, and when I entered the other doors, a man was photographing a young women for I don't know what. Moving past that, the people who worked there were extremely nice and helpful. They upgraded my room to a Junior Suite. Score. The room was huge, and the bed was a very comfortable king size bed. The bathroom was fine with boutique beauty products and nice decor, but the bathtub was a little dirty. The room and the hotel are definetly colorful with lots of artwork, but I thought it looked really nice and modern. The room was clean and it came with a 42" flat screen TV with HD, cable, and DVR!!! The wireless internet was really fast when I first got there, which is rare for me, but at night did not really work at all.

The hotel is provided with an amazing looking pool in the central courtyard. I unfortunately didn't use it, but If I had more time, I definetly would of. The bar looked nice, and the upstairs bar was closed at the time of the visit (a little disappointing, but it was Tuesday).

I ate Breakfast at the restaurant the next morning, and it was good, but a little pricey.

Overall this was a great hotel and I would definetly recommend this to anyone coming to Phoenix. It was especially good for the deal (less then $100).