Where do I start:
1. Asked for two non-smoking rooms, was put in a stinky smoking one. When asked for change: was told that no rooms were available and suggested to wait until tomorrow.
2. When the towels were not changed in 2 days I called downstairs and was told that they would bring some right away: never happened. So I just took some from my friends room.
3. They ordered cab for us to go to airport: we gave the girl the exact name of the airport. Guess what! They took us to a different airport (both drivers) and refused to take us back to the correct one without pay. We almost missed the flight to Iguazu because of wonderful service at BelAir.
4. Overpriced!!! Stay at Ayres or Home for better atmosphere and staff.

We stayed in this hotel from Sept 30 to October 3rd. The location was wonderful, and the room was quiet, modern and well-kept with comfortable beds, modern bathroom and a useful desk to work on. I can't say enough about the helpful, attentive staff. And a pleasant surprise was the excellent food in the restaurant - so much so that we ate there two nights. We would surely stay there again, and recommend it highly.

We just came after staying for five days. The hotel is not a luxury hotel, but it is very reasonabily priced and new. The room was basic, but very nice. The bathroom was clean and well equiped.
The breakfast was complete and the service was very good.
The area of Recoleta is a very nice area to be in the city, easy to get to and very confortable to walk, shop or visit places in the city.
THis hotel is a great option in the area.
You will be able to find good place to eat and shop nearby the hotel, it is just a couple of block from Santa Fe street and Callao.

My wife and I had a really great experience in Buenos Aires and at the Bel Air Hotel. The room was very clean and well maintained during our entire visit. The room was located in the back of the hotel with a window on a central courtyard. No view but VERY QUIET. Perfect for resting between excursions out to explore the city. The front desk staff was most helpful in arranging excursions and an airport remis. Most spoke adequate English. A complementary breakfast buffet was provided and although not extravagent was very good. The location is great on the southern edge of the Ricoleta district. The famous Ricoleta cemetery and associated night club district is about a 10 minute walk. We actually walked all the way from the Casa Rosada back to the hotel one evening in about an hour. It would have been nice to be a few blocks closer to a subway station but it was close enough for us. We always felt very safe and secure both in the hotel and in the surrounding area, any time of day or night. WiFi internet access was provided free of charge and worked perfectly from our room. There is a great Italian resturant (Teodoro) a few doors down from the hotel that we really enjoyed as well. The only negative item that we could think of was that the Expedia web site showed a picture of a swimming pool that was not at the hotel. We really didn't miss it though and the hotel was perfect for what we wanted. A reasonable, clean and enjoyable place to sleep and rest after exploring the city.