My boyfriend and i stayed at the TGO for a week in Early October 2007 and i have to be honest, we did not enjoy the stay at all. I really would not recommend this hotel - esp if you are British. Without giving you a blow by blow account of the problems we encounter, i will try and summarise them for you. 1) We were one of only four British couple we came across all week. The rest were all Italian or Russian. While i have nothing personally against the these nationalities, i did not really enjoyed being totally outnumbered by them, found their table manners awful (they would go and get three plates of food piled high during meal time and then only eat half and leave it all over the table!) and the men (not to mention numerous women) in thongs got a little repetitive after a while! 2) The reception staff are rude and unhelpful. On our first day, we had problems with outrsafe and it took 4 phone calls and two hours to get someone to us. We also bought a diving video which was left at reception and when we went to collect it we were told it wasn't there when they didn't look. That was just two incidents - really, they are awful 3) The water is yellow - i stayed at the Hilton sharks bay last year and the water was not yellow so its not something that occurs in every hotel 4)The food is abysmal - really, its gross! I lived off pasta and bread the whole time. Plus the wine is vile. 5) the hotel is generally very run down - i guess you could argue it is 3 star standard but we didn't like it, and finally 6) you get hassled all the time by the pool and beach to buy massages, water sports, join in with aerobics etc. They just don't go away and its all day every day. Plus, they play chavvy dance music by the pool all day and night which is very annoying. So, in total i would not recommend this hotel, esp is you are British. Friends stayed at the Four Seasons which i would highly recommend (if you can afford it - its really is unadulterated luxury), my sister stayed at the Iberotel palace for her honeymoon which she said was brilliant and even the hilton sharks bay is way better. We tried to move on the second day but every where was full up - thats how much we disliked it. I really would not recommend this hotel at all.

Just returned from a 2 week stay at the Tropicana Grand Oasis, the hotel was great. We spent 2 whole weeks relaxing by the pool. The staff are really helpful and cant do enough for you, we did tip them little and often but they really dont expect tips. We always got a sun lounger and sun shade when we were round the pool and the pool boys are really helpful and if you find a place where you want to lay on your lounger they will move everything around so you can lay there. Although the entertainment team is mostly aimed at the Itailians and Russians, we never felt left out and they were always coming to see us and having a chat making sure that we were ok. The food was ok, im really picky with what i eat but i managed to find something every meal time.
We went on the Aquascope Submarine which is advertised in the hotel Lobby, this was £25 per person. It sounds expensive but it was well worth the money.
The rooms are cleaned daily, with new towels everyday too - they even changed the shower curtain every 2 days!!!! All the maids are men but dont let this put you off, they are really friendly.
We didnt really spend much time on the beach as it was really really hot down there, we did pop down to the jety on a few occasions though to take pictures of the fish. It was amazing!!!! and suggest going down there to look at the fish.

All in all the holiday was excellent and i am returning next year.

Me and my girlfriend stayed at this hotel for a week mid Aug this year and were gutted to find out we could not extend our stay as this was the best holiday we've had.

From the moment we arrived we were made so feel so welcome by any staff we come across, especially Hany & Ahmed @ the Beach Bar, Mahmoud @ the Pool Bar & Mohammed @ the lobby bar (definately a trend here).

The room was very clean, spacious well maintained, air con was a god send as its needed so much. The weather was amazing at its hottest it was 48 degrees C so high factor sun cream was a must. The pool area was perfect and we never had trouble getting a couple of sun loungers, all we had to do was give you towel cards to the staff and they set your loungers up where ever you want and make sure you have an umbrella & table.

Food was nice although it is quite busy in the main restaurant at lunch and dinner but food is constantly being brought out so theres plenty to eat, the other restaurants were very nice aswell although you do have to book in advance.

You really are treated with a lot of respect from the staff there who would do anything for you. Tips are appreciated but not expected and the staff never ceased to make us smile.

All in all this is a fabulous hotel and I would reccomend to anyone, we've booked another week in December with another couple we know & also 2 weeks next Aug as we love it so much.

Just returned from our fourth visit to the Tropicana Grand Oasis. Biggest asset this hotel has, apart from the chandelier, is the staff. Treat them as people and not servants and you will have a memorable holiday.
Reception staff are efficient and helpful, as are all lobby staff. Waiters at all bars and restaurents will respond positively to a smile and a chat.
Small tips are appreciated but not expected.
Meals are fine, good choice but the menu repeats every week, we had no problems with upset stomachs but we were very careful about hand washing and avoiding food that the sometimes unsupervised children had been handling.
Pool staff work hard to keep the sunbathers happy, when the hotel is full there can be a sunbed shortage.
Bedrooms are a good size with air-conditioning, the (male) cleaners take a huge pride in thier work and nothing appears too much trouble for them.
We would recommend this hotel and will be returning in 2008. Remember, it is Egypt and it is not a five star.
Strange thing....several of the shops in the lobby advertise a discount to Italian guests, perhaps they do not want English customers, because of this, they did not get my custom and I bought in Naama instead!