We have just holidayed at this hotel, and we could not have been happier. The service is first class, from Hany, Hamed, Mohammed etc at the Bars to all in the restuarants and Mohammed at the Beach towel section, you cannot find fault with these super people. Room was well equipped, very clean and comfortable.Food was always good and plenty of choice.
We have stayed in many Platinum and Gold hotels and rate this one right up there.
The Market opposite is not as daunting as portrayed just say La Shukran if you are not interested in their wares, they have to make a living. The taxis will just take a no thanks. In fact if you want you can banter with most of the locals, they love the British.
Trips tend to be a little far away so I wouldnt use this as a base for Cairo when you can holiday a lot closer.However dinner under the stars with the Bedouins is a must and some fun - go on the quad bikes.
You can relax by the pool all day in super weather and just wind down. Nightlife is limited except in Nama Bay. This hotel has a lounge singer at night, he is okay and has a relaxing sound.
One gripe, it didnt affect us but might affect you, unless you are young and on the pull the Animacion team are not very attentative and I think are the laziest I have come across.Because we wanted a complete relax it didnt bother us.
The Eastern Europeans tend to flaunt it about and some even try to go topless - please be aware you need to respect this is a Muslim country and they wont tolerate topless bathing and can frown upon showing to much flesh outside the Hotel Complex.

Overall a fabulous holiday and will be going again, that does not happen often.
Ray and Lyn
Mildenhall
Suffolk

Stayed at the Iberotel Palace from the 9th March until the 20th March.

Weather was in the 30's everyday and sometimes too hot!

Well what can i say, hotel fabulous, people at the hotel fabulous
especially the waiters Hany and Mohammed. Reception staff very helpful. As in previous reviews if you dont like your room then just ask and they will change you. I thought my "superior" room was a bit shabby and they did offer me an alternative but i didnt like the bathroom as much on the alternative room so decided to stay put.

We were in room 4220 and it overlooked the gardens at the side but also was very close to the bar and loud music coming from accross the road. Didnt bother us too much but BEWARE every morning at 4.30 the praying starts and goes on for a good 5 minutes and woke us every day!!

Food excellent, you have to remember you are in egypt and if you want chips everyday then stay at home. Breakfast selection excellent, plenty of pastries, fruit, yoghurt infact everything you could think of. If you are all inclusive then there are certain times when you can eat at the Beach Bar for your lunch and the menu is limited and of a poorer quality to those who ate off the paid menu!! However this wasnt a problem as you could just go and eat in the main restuarants. You could get chips from the beach bar only. I struggled with what to drink alcohol wise as the all inc wine was awful and i dont really drink local spirits, so i had to make do with the cocktails and after a couple of those i was ready for bed!!!

You never struggled for a sunbed and it was a pleasure not to have to get up early to find one. The Hotels private Beach was excellent. Beware of being conned into a massage, they try and make you have more than you really need! Enjoyed the Beauty centre and didnt find it expensive at all.

Also you were not hassled for tips and we found we wanted to give just for the excellent service and not because we felt we had to.

Hated going out of the hotel, you couldnt even cross the road without being stopped by at least 10 taxis asking if you wanted one. Hassled constantly by shop keepers which was the only thing that put me off.

Entertainment in the Hotel dreadfull, infact non-existent, They really do need to do something about it.

To sum it up if you want to go for a peaceful relaxing holiday with nothing much to do and the most obliging helpful staff then this is the hotel for you.

We have just returned from a wonderful week at the Iberotel Palace The hotel is magnificent and we have never experienced such incredible service until we stayed here . Look forward to seeing you next year thanks from Trevor and Maureen from room 1316

I stayed for two weeks , Feb into March, and can endorse the general consensus posted here that this is a fine place, hardly five-star by European standards but certainly good enough to enjoy what most of us travel to Egypt for – sunshine and the extraordinary friendliness of the Egyptians. The rooms are spacious but, inevitably, some are not so well-positioned in the complex which is built in the shape HH. The four bottom sections run towards the sea, the top four towards the busy road to Cairo. It is a two-storey complex and all the rooms on the second floors have balconies overlooking the sea, or the beautiful gardens, or the swimming pool, or the road. Some rooms at ground level have balconies but the majority have small, un-private patios, facing onto the gardens or onto the pool. The least attractive rooms are confusingly classed “Superior”, and although you could be lucky to get one with a balcony, you will be closer to the road than the sea. The cheaper tour operators have rooms located in the so-called “superior” sections so travellers who want to be sure of a really good room (classed “Deluxe”) should be quick off the mark at the check-in. First check out your room. You may be lucky and get a well-positioned “Superior”; but if not head back to Reception and look for an up-grade to “Deluxe” (they usually have a few). Like most good things in life, however, there is an additional charge of €20 per night. The standard of food in the hotel is good, the best being the dinner buffet in the Blue Marine. It changes daily so you should see what you fancy of maybe three evenings per week. Their Italian restaurant is a beautiful room with table service but the standard is patchy and very limited: I’d recommend the beef medalions; but avoid the pasta and the Cesar Salad. The hotel is located in the centre of a mile-long crescent bay; and although the beach is man-made, it’s fully 80 metres wide with deep sand. There are only two other hotels with access to the beach so there’s plenty of room for everyone and for snorkelling along a coral reef one kilometre away. A predictable shopping arcade faces the hotel and behind it lies the “Old Market” which, in fact, is only eleven years old, but is crammed with hundreds of shops, mostly stuffed with junk that nobody wants, and a number of eating-places that provide a risky alternative to what’s on offer within the hotel complex. This place is ideal for a relaxing holiday but definitely not for action-lovers or for nightlife. There’s more of both available in Nama Bay about 10 km away which more resembles a crowded boardwalk in Miami than anything one would expect in Egypt