Did you know that at the ibertol grand sharm that a sea view does not mean you can see the sea!!!
We were really looking forward to our holiday in egupt a week in the sun the only weeks holiday we were to have all year, we were really excited, the photos of this hotel looked excellent. We thought we'd book a sea view at the red sea was told to us a beautiful sight, and whats better than waking up to looking out on the balcony to see the sea, and a top floor so we got a good view and we booked a double bed.
When we arrived all seemed good reception staff seemed helpful, fresh towels were given to you as you arrived, we then got to our room and went down, to the ground floor, we did tell the staff member we booked a high floor, but we went to the room any way and oh my god the smell! we were told it wa a non-smoking hotel and this room stunk, espcially as non-smokers the curtains smelt the whole room made me feel sick. Then we though get some fresh air opened the patio doors and OH! were's the sea view!!! we asked the staff member and hw said this is a sea view. we replied but where's the sea! all we could see was the back of a notice board and some trees and grass!
We went back to reception and told them, they said they had a much better room they would take us to see this room. the view of the sea was much better. right ok looked promising.
It was stil ont he ground floor and two doors from the previous room. Well we firstly noticed there was no smell but it had twin beds, we ordered double, but lets look at the view. once again where is the sea!! all we could see was a path grass and back of trees that lined the pool. not much of a sea view.
Went backt o reception again, and explained that we booked a double room sea view top floor. They said sorry we are full. and we didn;t book a double, i showed him our paper work and he didn't care. We said a sea view in england meant you can see the sea. He said not there a sea view meant the side of the building that faced the sea, but you can't always see the sea. what rubish.
They said two days they would have a room, this one was one storey up but no sea view faced a building and twin beds again, we stil hadn't un packed and were really pissed off by now. the next day we have another room for you and well we told them what to do with their room.
Our double sea view top floor, was now a ground floor twin with garden view if you could call ir that, with large ants eating at everything.
The hotel also does not allow any food or drink from outside the hotel what a con. i suggest what we did there are supermarkets just down the road take your rucksack and fill it! oh and the mini bar never has anything in it. the food choice for lunch is very limited. breakfast was great best bit, when you can find a table set.
And don't go all inclusive at this hotel we were glad we didn't we eat at this hotel one night it was american night, but all they had that was slightly american was chips and jacket potatoes, no choice in food. eating out its cheap and you can get a taxi very cheap to naama bay or old sharm, but use the taxi's supplied by the hotel much safer. to eat out at i.e. columbus very nice i may add just outside of the hotel it was for two meal and drinks about 6.50!
One last thing do not go to fantasia its just down the road from this hotel its food and entertainment with a horse show. but when we were there they used metal spikes on their heals to dig into the horses belly to make them dance and this one horse was pouring with blood. trust us we walked out.
make sure your ready to be badgered by the eguptians for money tips taxi's etc they don't give in.
we plan never to return to egupt again.
The hotel is deffinately not a 5 star its a 3/4 max. we've been to dubai in 5 star and well there's no comparison.
the people here are only nice to you when they want money even in the hotel.
But if your booked at this hotel, the romantic meal on the beach is the best meal you'll get in the hotel.
if you havn't booked yet don't!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.