There isn't enough room to write all the problems we had at the Madison house! We changed rooms but that didn't seem to help matters. Management did not care about any of our complaints either. The room was gross, nothing worked, service was disgusting. I will NEVER return not even if it were free!!!!!!

We weren't sure what to expect with the Madison House, b/c we had never heard of it, but were pleasantly surprised. It is connected to the Sands Casino Hotel, and seems to be newly renovated. The only thing that was inconvienient was the checking in, which we would have liked to check in early but were told our rooms were not ready until check in time which is 4pm. At four our room was ready but a few other visitors were told theirs were not, and they would have to wait another hour. They were obviously very unhappy because they had all their bags with them. The only other things is the way the lobby is designed it is on the third floor of the madison house but the fifth floor of the sands, so getting to and from your room to the skywalk to the sands drives you nuts trying to figure out what floor your on. Our room also did not have an iron, when we called for one, someone said they would bring it but they never did. My boyfriends shirts were pretty wrinkled but....he didnt care. The best thing about this hotel was the rooms. We stayed in a standard king, and when you walk in their is two small rooms. One has a table with a tv , a chair , coffee maker and the bathroom, and then the bedroom is separate. The beds were SO comfortable. You can control the air conditioner and heat which is great! Very nice rooms. In all, we were really happy and would stay there again!

It was the best hotel room i have ever seen .

We stayed at the Madison house after a recommendation from a friend.
The rooms were comfortable and the service was exceptional.