We live in Hong Kong, so the considerable distance of this resort hotel from the city didn't bother us. We just wanted a night to ourselves and have, in fact, stayed here before. I booked a special online via the hotel's website, which gave us a better deal than any discount hotel deals I could find. We stayed in a Deluxe Balcony room, but it was definitely smaller and less luxurious than the last time, so I can only assume we had a different deal before. The room was still fairly large by Hong Kong standards, with a king size bed and good sized balcony. Worst thing was the room not being ready when we arrived, 25 mins before official check-in. Ok, fair enough. However, we were advised it would not be ready for nearly an hour. Would we like to upgrade (extra cost) to a room that was ready now? We thought this was just a ploy to extract more money, so declined. However, the room really wasn't ready for 55 mins, and we weren't the only ones waiting in the lobby. Amazingly, we weren't offered a free coffee, half-price dinner, or any other "practical apology" as compensation. We ate in their Cafe Lagoon restaurant, which offers a buffet dinner or a-la-carte. Delicious, as was the buffet breakfast, although the line for freshly-cooked eggs was too long to bother with. Fantastic resort-style pool that was almost too warm, but sadly no hot-tub.

We went for a short stay of 7 days and wished we had been there longer. The staff as expected from the orient were fantastic and sooo helpful. The concierge desk spoke amazing English and seemed to know everything about everything, shocking!

The food was not cheap in the hotel but not expensive either. Room service was value for money, fast and tasty. The food from the restaurant was great and really really tasty, you just have to eat there. The pools were amazing with 2 life guards on duty all the time watching over you. We felt at ease to let our son play in the pools and on the water slides knowing he was safe. The pool area is stunning and clean, in fact the whole hotel was immaculate. The hotel cocktails are divine, but not cheap by HK standards and really nice, try them!!!!!

You just have to take a short walk to the shops and few restaurants around the corner....The MASSIVE prawns and lobster were so low priced and tasted out of this world, everything so fresh and tasty....

This hotel is great for families who want to relax and chill out while the kids play safe in the amazing pools. Or those that want a base to operate from in luxury surroundings but within easy reach of the main shopping and business areas.....As for shopping go to the markets as they are CHEAP!!!!!!!!!!!!!! Barter hard as the prices offered crumble. We got toys, electronics, handbags and all sorts of items for next to nothing and even had to buy a massive suit case at the market to bring it all home in (Case was £10) back home we paid £50 for the small hand luggage in the same design and when we checked the big one was over £90 in the UK shops......

Would we recommend this to anyone.........YES! We are going back again but not in June as it was pretty wet with high humidity and very hot.........Our cases will be empty when we get there but full on way back that's for sure!

Stayed with my wife at the Gold Coast Hotel for 5 nights in mid June,2007. Extremely impressed with the attention to detail, helpfulness of staff, good sized room, excellent facilities(better than many 5* facilities in other parts of the world)including 2X massive swimming pools & nice beach..overall great value for money. The only downside is the distance into HK but it is not a big issue, with bus no 962 & 962b running every 20 mins or so to Admiralty/Causeway Bay in HK island ( £ 1.20, around 40 mins) & a regular mini buses to Tsim Sha Tsui & Mong Kok in Kowloon (£ 1, around 35 mins) round the clock. There is also a hotel shuttle to TST every hour but its slightly more expensive. The hotel also operates a shuttle to HK airport every hour ( £ 6, 40 mins).

HK is brilliant for shopping with clothes/accesories around 1/5th of UK prices. Electronics are also cheap but beware of shops in Tsim Sha Tsui, which operate various scams on tourists.

Spent six night there with husband and daughters (early twenties). Everything from ambience, service, cleanliness and standard of presentation was excellent. The distance from Kowloon and Hong Kong Island etc was easily overcome by using the extremely traveller friendly KTR rail system. My advice to anyone is to take a cab to Tuen Mun station $3AUS and get the train from there or catch a bus opposite the Gold Coast Shopping Centre. Would highly recommend the hotel to all.