5 stars overall!!!! The Langham Place in Mongkok has A+++ service! It is a beautiful hotel with various facitilies to suit families and business travellers.

The service at this hotel is 5 stars. The staff are always friendly, willing to help, and will give you information where ever you need. Every single person who we encountered were fantastic and provided only the best customer service.

As for the rooms they were presented beautifully and the option to choose a scented pillow for your individual needs is great. The room also has internet access in which you can connect to broadband services and there is also basic internet browsing on the tv. The other technology is the CISCO phones which allow you to get information about Hong Kong, foreign currency rates and you able to view maps on the screen. The ipod/mp3 dock was also very useful in this day in age when everyone has one. The higher levels in which were staying were great you could see a great view! Overall very impressed with the rooms!

This trip was certainly made better by the club L room - this level gives you free access to the internet, various books to read, a FANTASTIC view, and food and drinks always on hand. The best thing about this is that it is open 24hrs and there is always people on hand to help you - either for directions or different enquires.

However the other facilities are great with an extensive gym, sauna,pool, spa, sitting rooms and dining areas.

The location is great! It is in central Mongkok and there are various shops just across the street. I appreciated the accessibility to everything - for those tourists there were the ladies markets and various other attractions. The MTR is right nearby and therefore makes it easy to get to around Hong Kong.

So overall with the helpful people, the lovely rooms, the location of the place and the great facilities it combines to make it a pleasurable hotel to stay. Would defintely stay there again! 5 stars!

Booked directly with the Hotel and stayed over New Year.

Emailed them requesting a car service from the Airport and received a prompt reply. Service was very efficient at the hotel desk in the airport to the car.

The Hotel is right next to the Mongkok MTR subway and transport links are truly excellent both to the airport and Hong Kong island. Mongkok is busy, with a very high people density.

I'd booked a suite on their club floor and hence checked-in at the Club Lounge on 36th which was pleasant change from the normal hotel hassle. The club itself has great views and the service from the butlers is excellent.

The room itself is a little bit on the small size, but not a big issue. Everything was of very high quality, including the plasma tv! The restaurant on the ground floor for breakfast was excellent as was the gym/swimming pool facilities.

The only issue we encountered was that my wife suffered from food poisoning - presumably at the hands of hotel food given we'd only eaten in the hotel for the previous 24hrs.

The hotel staff responded extremely well, getting an english speaking doctor (actually he had trained as a doctor in Birmingham, UK!) and paying for him. However, a day and half was knocked out of our holiday because of this.

I've previously stayed at the JW Marriot at Admiralty, Hong Kong island which was more convenient as a base for access to both Kowloon and Central. However, Langham Place is a very good hotel (and more reasonably priced that the top hotels on the island) so as long as your happy to be put out by 10min or so travel, I'd highly recommend staying here.

As per the previous reviews, this hotel is really something special, I stayed on the club floor, enjoyed the club lounge, had a stunning room, with a stunning panoramic view of the city, the service was flawless, and very good value for money.

The location however was a little out of the way and in a fairly feral neighbourhood. The smell of raw sewage at street level was enough to turn my stomach.

The Langham truly deserves their rating. I concur with all of the previously written reviews! I can't possible add anything else!