We stayed at the Anabella for our first trip to Disneyland during the first week of MAy. It was highly recommended by our travel agent. We knew that the check-in time was 4pm, but our room was ready at 12:30. It did have a 'smell' but it was very clean and the beds were comfortable. The bathroom was clean, with great water pressure, but the tub drained extremely slow while showering.
Dining in the Tangerine restaurant was delicious, as were the breakfasts (although a little pricey)
We were there with a 4, 7, and 9 year old and never found the walk to the park too long--20 min along a garden path and then a short cut through the Grand Californian to Downtown Disney.
The concierge was always helpful as well as the desk staff. There are always extra costs with any vacation, so it's not surprising to pay for long distant calls and internet.
We had a third floor room which was quiet, even when crews were painting the exterior.
The pool was very clean and open late.
We liked being off the main hotel strip but would have liked being closer to a grocery / convenience store.
I will recommend this hotel to friends and stay there again.

I stayed with my wife and son. This is not a hotel. It is a motel that charges you to park your car! There is no coffee in the lobby. They offer no more than any cheap motel. They have small coffee makers in the room with one coffee pack that can make 4 cups. There is a lot of ambient noise and very thin walls. We stayed 2 days and left for Disneyland at 9 o'clock. We came back at 3:00 for a break and our room had not been cleaned. The shower head is way too low. I am 6'1" and the end of the shower head was below my chin. The shades in the room did not shut all the way and we could see people as they walked past our room. I tried to close the drapes however, they were only designed for decoration. They did not cover even half of the window. The staff was not rude but appeared indifferent. When I walked into the lobby the first morning to get a cup of coffee, the man at the check-in counter looked at me as if I was asking the absurd and directed me toward the expensive restaurant in the rear of the hotel where I could purchase a cup. I went to Coco's restaurant next door and bought muffins and coffee for my wife and I. In my opinion, you can do better. Much better when you tally all the extra fees added to your bill.

We just made the mistake of our lives staying at the anabella, booked it through Alaska airlines vacations. When we arrived the room was dank, you have to put your room key into a slot for electricity or the fridge and air conditioning shut off, spoiled milk and yogurt anyone? They charge $1 for each LOCAL calls, made the mistake of calling disney dining to get reservations. $11 a day for parking, $9.95 a day for internet.

We got 2 queens with our deal, but the room had screws hanging out of the walls, the AC unit had the faceplate knocked loose so our kids could stick their hands down in it, I talked to the front desk and they said that was what we paid for. Had to pay an additional $30 a day for an upgrade to a decent room. After we paid the $11 a day to park, they did not ensure that people who didn't bother to pay didn't park so we had to park on the other side of the resort several times.

Thank God, our last two days were at Paradise pier, from now on its HoJos for us, and I will forever tell anyone I meet to avoid the money pit called the Anabella. The negative reviews on trip advisor are quite accurate in my estimation.

We had a wonderful vacation to Disneyland despite the horrible experience with this hotel. From the moment we arrived, problems began. I booked through Alaska Airlines which stated "kids eat free" with the purchase of an adult meal. Although we stayed for four nights, this deal was good for only one meal, which they charged me for anyway. I spent three of four days grappling with staff and managers to straighten out their false advertising claim.

I bought a phone card to save calling costs and was charged a dollar each time I made an 800-call. Maybe that's standard but certainly unexpected when it came time to settle the bill.

We arrived at 2:30pm and were told our room would not be ready until 4pm. I was aware of this but it's the first time a hotel has not gone out of their way to accommodate an early arrival. I did return and ask if they would please get us in a room sooner and the snotty staff put a call in to the cleaning crew. Some of the staff made me feel very uncomfortable.

The room looked nice. However, the squeaky bed kept me up all night. The box springs sounded like cardboard rubbing against cardboard. Also, there were very few channels offered on TV. The room wasn't cleaned until late in the afternoon each day.

On the plus side, the family pool was great. Food at the restaurant was delicious, although not worth the price. The location was NOT, I repeat NOT acceptable for visiting Disneyland. It is across from the park but nowhere near the park's entrance. After walking all day at Disneyland, my child could not walk the distance back to the hotel. There are several closer hotels and we will stay at one of them next time, that's for sure!