The room itsself was near perfect. Clean. Beds were extremely comfortable. We had the king sized bed w/ kids' suite, and it suited our family perfectly. Had little extras like ironing board/hair dryer, etc. The only things missing were small table for childrens' playthings, plus table to eat at/fix sandwiches, etc. Not quite as big as it appeared in photos. Also, in case you're wondering, no DVD player, although there are two separate TVs. In addition to French doors separating the kids' suite, there is a heavy curtain, which is helpful, but not pictured.
Pool - not so great -- too cold for kids to swim in. Everyone crowded in luke-warm hot tub. Plenty of towels, though.
Service -- be prepared to carry all your own luggage, find your own cart to do so. They certainly are friendly enough, and pleasant, but don't go out of their way for you. Housekeeping was fine.
I know the hotel has no control over this, but there is construction all around the hotel and it is very loud to be outside, and not visually pleasant at all.
Shuttle. was great.
Breakfast. just OK. Where oh where did my Starbucks go?
Overall, it was great. The things I complained about were not the things that were particularly important to us, I am just including them in case they matter to people reading the review. We would definitely go back!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway
I selected this hotel as a top choice for:
Theme / Amusement park