We arrived in Sydney at 7am very tired having flown overnight from Perth. We made our way straight to the hotel to drop off our bags as check in time was 3pm.

Upon arrival we were met by a very helpful lady who took our bags and checked us in. She apologised that she could not give us our room immediately as the hotel was fully booked (not surprisingly) but took my mobile number and said she would phone us as soon as the room was ready.

True to her word she called us at 11am and our room was ready. The room itself was great and had a view of the harbour bridge and the Opera house.

I liked the little touches like different types of tea, a real hairdryer, an ironing board and iron, the ipod docking station and DVD player which all made for a great stay.

Everything about our trip was perfect. The staff are great and the whole experience has a "Hotel Babylon" feel to it.

Well done to the management.

For me, a hotel stay in the city is something I like to treat myself and my husband to a few times a year. It's nice to be pampered and have a night away from the kids. But it really is a special occasion, at this hotel, I felt that we were disadvantaged for not having a whole heap of excess cash in the bank and only a visa debit card.

In check-in they took out $100 for any incidentals, although this has been done before I fail to see why they actually have to take money out rather than an impression and they also failed to tell us that the money wouldn't go back into our account for 3-5 days.
The room was lovely, amazing television, bed nice modern bathroom (although no bath), excellent air conditioning and a chocolate on your pillow. The mini bar was not fully stocked but since it's electronic i.e. it can tell when you remove something and automatically adds it to your bill I wasn't worried. The room was everything it promised to be and the concierge was a joy to deal with. Again though, if you want the complimentary xbox in your room they'll take a further $300 out of your account.
Staff were lovely and the facilities nice but again on the financial side, we were charged for mini bar purchases (presumably the originally missing item).

All in all, the hotel was exactly as described and I'd definitely stay there again, the television and bed really did it for me and the location is excellent. Just make sure you've got plenty of cash in the bank or no limit on the credit card.

Stayed at the Diamant for two nights in April and was very pleased overall, this hotel is amazing, modern, clean, spacious and topped off with great service. The hotel is situated a bit far away from a lot of shopping and tourist destinations e.g Queen Victoria Building and Darling Harbour but if you dont mind a little bit of a walk its not to bad. Rooms are VERY nicely decorated and clean, White bed linen and huge plasma TV's in every room. Bathroom a bit on the smaller side but tasteful none the less. Overall a great experience and would most likely stay there again in future.

The service at this hotel was unbelievable. Upon arriving and being assisted by Alex, the Assistant Manager to all the girls, they went out of the way to help.

The room was immaculate and they even had wonderful chocolates for you before bed.

The bed was comfortable and everything was white and clean.

No crowding in the room. You didn't have to worry about tripping over yourself.

I would definitely recommend this hotel primarily because of the service and cleanliness.