We went to a destination wedding which was absolutley beautiful. This resort is unique in that the property is small, and not spread out- everyhting is a quick trip. Beach is beautiful, and the Beach Butlers are great, bringing us anything we requested, lunch, drinks, etc.

Wedding was fun, and beautiful, although I believe the Brides/Grooms Parents had to pay extra for food/room reservations which is silly since this is an all inclusive resort.

We have stayed at several resorts in Mexico, and although this food was better, it was not outstanding. There is no buffet option for lunch, which I always like. Dinner service was not as good as we expected, and the resort was not very accomidating to larger dinner groups. The lobster menu was not full lobsters, but tiny cut up pieces, and was not good.

One night we had a frozen A/C unit in our room, but they came and repaired it righ away the next day.

Tequilla bar was fun, and drinks were good, but remember to specify which liquor you want. We would have liked better Pool Bar service.

All in all, cute boutique size resort, beautiul beach good for a group wedding. However, for a couple, I might recommend one of the larger resorts.

Upon returning from our week vacation at Azul Beach I felt compelled to write a review. The staff at this hotel for the most part is excellent...maybe one or two that weren't that impressive. First I would like to say that our room overlooked the swimup bar and had an excellent view of the ocean..we absolutely loved that.

We were a little disappointed in our room itself..not quite the 5 star luxury we have had at other hotels, but taking in the view I would have to say it made up for a lot of what the room lacked.

The beach butlers Mario and Heidi were great..anything that we asked for was taken care of. Carlos was also great at getting us anything we needed in our rooms, food and drinks, etc.

My husband and I were disappointed in the food and the fact that the restaurants kept changing the times they opened each day. It was extremely frustrating when you are trying to plan excursions immediately after lunch, one day would be 11:30, the next 12:00 and then 12:30...I wish there were some contininuity in the opening times. We really like our spicy mexican food..yet there was not much to be found. One day I finally asked for some fajitas and the chef prepared those and they were great. I guess we were surprised that the choices of food was very limited. The hamburgers from room service were good and I lived on those for a couple of days...couldn't take any more "gourmet type" food.

We had a group of 9 and talking with our family they all felt pretty much the same way.

Overall the experience was pleasant...I wouldn't go so far as to say we will ever stay in this particular hotel resort again. Our next vacation to Mexico we will choose a resort that is a bit larger, more luxurious and has more dining options.

One more bit of advice if you are planning any excursions...look into Xel-Ha if you want to do some equisite snorkling and water activities. This is an all day event, but so worth it if you don't mind spending the day in the water.This is a beautiful eco-park with unbelievable snorkling. The food at this place is also very, very good. We would've liked to eat there a few more times, better than anything we had at the hotel.

The only downfall is when planning with the travel group at the hotel we were told it was a 1 hour 15 minute drive and there would be no stops. Unfortunately that was not true..took 2 1/2 hours and we stopped at least 5 other times to pick up others at hotels along the route. We found that to be very deceptive as we had found another company offering the excursion at a lower price and that was Lomas' big selling point to us to pay more. Next time we will book online with another travel group..the Lomas people at the hotel were great other than that.

Our stay at the Azul Beach Hotel was amazing... There were 16 of us in total that ventured to Mexico for my best friends wedding. For all of us this hotel was a real treat.

Not only were your rooms cleaned every day but in the evening there is another visit to get your bed ready for you to jump in at night and chocolate on your pillow every evening.

The beach butlers were a fantastic touch and made your holiday just that little bit more special.

The wedding was amazing, we couldn't of asked for anything better and the day will be remembered forever as one of the best weddings I have ever been too.

The Azul is spotless from top to toe, staff are very friendly even going so far as to push the baby in his pram whilst his mum an dad were eating, kids club was great, beach lovely although some seaweed at times it was very clean and the sand felt like talcum powder and the sea was crystal clear.

Amazing beach barbecues at lunchtime were a real treat, the Asian restaurant was my favorite but all the food was out of this world!!! The evening entertainment was also superb.

I would recommend this place to anybody especially families xx

We have just returned from a fabulous 2 weeks and have to say that on the whole the Hotel proved to be much better than some of the previous reviews had led us to believe it would be, with only a couple of minor drawbacks down to some of the clientel rather than the hotel itself.

Positives:
1: Staff: Really friendly and could not do enough to make the stay pleasurable, all of the staff in all of the restaurants were pleasant, efficient and made you feel welcome. Beach butlers were there for your every need from preparing beds, providing towels, water, snacks and other light refreshments and also the beach waiters who provided the "bar" service. A special mention to Heidi, Mario & Omar for the service on the beach. The guys in the bars were really good too, always on hand to provide light entertainment and got to know what our "tipple" was very quickly. Eloy and Eddie were like a double act behind the bar!

2: Food: All 3 restaurants Blue, Chil & Tainan served excellent food. Blue offered a wide variety of dishes with Chil and Tainan being more specialised, portions in all 3 were definiteley adequate. Chil has an excellent lunch time menu too.
Snacks at La Mancha near the main bar Aquanox were also good.
Room service when we ordered was excellent and very efficient we barely waited more than 20 minutes for food to arrive.

3: Hotel: Clean, well presented with adequate rooms, well spread out so you could choose a range of pools as well as the beach if so required.

Negatives:
Only 1 really, as this is a popular destination for weddings you can get the feeling of being invaded by large groups, the downside being that it sometime proves difficult to get into the 2 smaller restaurants when the groupd decide to eat there.
Some members of the American groups were downright noisy, bad mannered,demanding and rude. The use of foul language in areas populated by other guests was particularly annoying as was the lack of use of the words Please and Thank you when speaking to staff.

That said the Hotel is big enough to avoid these people should you need to, however on holiday I feel you should be free to go where you want when you want.