Stayed at the Krasnapolsky for 3 nights. Front desk staff was very efficient on check-in, and the room was wonderful. Apparently remodeled within the last several years. Lots of storage space, interior furnishings and amenities were very nice, bathrobes and slippers, and the first hotel where we had a doorbell (!). Business center on first floor will let you use their Internet computers for 10 minutes at a time for no charge. Hotel overall was very nice, in very good condition. Location was excellent, right on the square, across from the royal palace. This is a great place to stay, as you can walk to everything. Highly recommended.

We have just returned from a short break at the Krasnapolsky. We had noticed the hotel on a previous visit to Amsterdam and liked its location. We were not disappointed. Our room faced the back of the hotel and whilst not large, was quiet, spotlessly clean and the bed was one of the most comfortable I have ever slept in. Staff in the hotel were courteous and extremely attentive. We ate lunch and dinner and both were excellent. The hotel was very well kept, spacious and airy. We can't wait to go back!

We had a very pleasant 2-night stay at the Kras. Situated on Dam Square opposite the Palace, it was a prime location. Bus and tram stops are right across the street, so it was easy to get anywhere. The hotel itself was inviting from the lobby onward. We arrived early in the day, yet a room was ready for us. It was clean and well appointed. The business center was handy, and the front desk staff was pleasant and eager to serve. We would stay again if the occasion arose.

I was disappointed with the room, which was ok in size, had a big balcony, good bathroom and comfy bed, but no better than average. Not five star. The hotel was really rather ordinary. It was not at all 'Grand' and in places scruffy. Although the central location and extravagant breakfast (champagne!) redeemed the experience, the service was not great, (no ice bucket as requested, long wait at check in, wrong information, confusion over bill etc etc). Look around before you choose your hotel.