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Comfort Inn City West: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 35 reviews
35 Reviews
5.0 of 5 stars
14
4.0 of 5 stars
9
3.0 of 5 stars
4
2.0 of 5 stars
5
1.0 of 5 stars
3
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#63 of 200 hotels in Dublin
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  • Rooms: 130
Address:
Naas Road
Kingswood
Dublin D24
Ireland
Check Rates: $165 (IEP89) Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Comfort Inn City West

( 5-9 of 35 )
“Hotel great, customer service not so great”

Comfort Inn City West

2 of 5 stars
Douglas, United Kingdom
Jun 25, 2008

The hotel building and rooms were faultless - neat, clean, great decor, spacious rooms, good value...
Unfortunately, everything that went wrong with our stay had to do with customer service or human error.
Our triple room only had towels for 2. (One in the bathroom, and the *spare* in the cupboard).
The restaurant was badly understaffed. My 2 companions had finished eating their meal before I'd received mine. The same happened to the table next to us.
When we asked to put the food bill on our room, the system showed that someone else's name was registered to our room - which is not too much of a problem at the time - but no effort was made to rectify it, or apologise or make sure there wasn't a double booking. ...I slept with the deadlock on, just in case. :)
All in all an okay stay. It would've been perfect if the staff lived up to the standard of the building.

  • This TripAdvisor Member:
    • Liked — Clean, modern and comfortable
    • Disliked — Customer service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indygo78's Summary
Date of Stay: June 2008
Traveled with: Family (extended)
Visit was for: Hobbies / interest / culture
Age group: 25-34
Member since: October 07, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Girlfriend getaway, People with disabilities, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $165 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Good hotel let down by service”

Comfort Inn City West

4 of 5 stars
Cape Town
Jun 25, 2008

Really nicely styled and modern hotel (looks like it's had a recent upgrade) with very spacious and comfortable rooms with all the amenities.

Clean bathroom with bath/shower and all relevant toiletries, usual armchair set-up and desk with broadband point.

It's a great pity them that what should've by all accounts have been a very comfortable stay was marred by sub-standard service, these included forgotten food orders and subsequent inability of waitress to use card machine for payment, patchy broadband connection, too few towels in room. Reception staff were also less than spectacularly friendly.

What would've been a perfect stay was unfortunately let down by what should be easy-to-give service.

  • This TripAdvisor Member:
    • Liked — Spacious rooms
    • Disliked — Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kreestar's Summary
Date of Stay: June 2008
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 25-34
Member since: June 23, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
People with disabilities, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $165 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“I love this hotel”

Comfort Inn City West

May 17, 2008
1/1 found this review helpful

We stayed here in January this year (2008) and I have to say it is really fab. I was amazed at the size of our room, really big, and the standard of decor is fantastic. The hotel was quite quiet but we heard no noise at all. The bathrooms are of high quality and spotless. Breakfast was served in a room downstairs and had all you would need, including hot food and all the usual bits and bobs. Opposite the hotel is a fab restaurant and pub which is also lovely. I would not hesitate in recommending this hotel to anyone visiting Dublin, as long as you hire a car like we did, as it is quite a distance into Dublin centre. I have been to Dublin before and I will definitely stay here again. Lovely!

  • This TripAdvisor Member:
    • Liked — Huge room, clean bathroom, modern decor, everything!
    • Disliked — Nothing at all
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CeejayBristol's Summary
Date of Stay: January 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 25-34
Member since: October 12, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $165 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Place outside the city!”

Comfort Inn City West

5 of 5 stars
Reston, VA
Mar 27, 2008
0/1 found this review helpful

A little hard to find because of construction but it was a great place. Looked like it was recently renovated or possible a brand new hotel. Ate at the hotel restaurant - decent food. Hotel staff was friendly. Overall good deal if you need to stay outside the city. If you want to be in Dublin I would suggest Comfort Inn - Smithfield.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pauljaws's Summary
Date of Stay: March 2008
Member since: January 16, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway
Was this review helpful? Yes No
Check Rates
Average price*: $165 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Incredible Value”

Comfort Inn City West

5 of 5 stars
Portsmouth, UK
Mar 11, 2008
1/2 found this review helpful

I stay in Dublin every 3 weeks - coming over to see family from England. So im extremely learned when it comes to accom about the Dublin area.

Normally i stay in B&B's (because of cost (and there are still perhaps a few decent ones of note left in the city)).. Left it too late this month and booked very last minute at the Comfort Inn in City West.. Just incredible... Ive stayed in a comfort inn in Kensington, London before and that was a complete dump.. I mean a real flea infested, overpriced dump. However, the comfort inn in city west is new and I have to say one of the best rooms Ive ever stayed in (real 5 star cleanliness and luxury). I rent a car in Dublin and the hotel is a little jaunt away from the city centre and trying to get into town im sure would be a bind.

I paid about £60 for the night, breakfast was self serve (though more than adequate) and like i say the room made up for a few issues im sure others would have if they were doing the tourism thing in the city. For food, there is a nice new restaurant bar (not part of the hotel) across the atrium.

The negatives, Dont stay here if you intend using public transportation to get into town and don't expect any form of additional hotel luxury in terms of a hotel bar or outside-the-room amenities. Do stay here if you need an excellent, clean and luxurious room to get your head down cheaply for the night. :)

  • This TripAdvisor Member:
    • Liked — Quality of the room and the price
    • Disliked — Lack of extra amenities
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leanonme's Summary
Date of Stay: February 2008
Traveled with: Solo traveler
Visit was for: Quality time with family
Age group: 35-49
Member since: March 11, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 2 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $165 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Comfort Inn City West

( 5-9 of 35 )
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Comfort Inn City West Also Known As

Address: Naas Road | Kingswood, Dublin D24, Ireland