My husband and I stayed here Apr.14-21. I had no complaints about the hotel itself. The service was great, the beach was fantastic, which is the main reason why I chose to stay here, after reading these reviews. There is a strong undertow, so I would probably not recommend this beach for small kids. We are not picky eaters, but we got bored with the food. The steak in the fancy restaurant is the best meal in the entire hotel, and is not to be missed! I expected there to be more available in the 24 hour "super deli", like maybe some sandwiches. But it's just chips, candy, cookies and the like. One shocker was a disposable camera for sale for $18 american! So if you use them, or suntan lotion, make sure you bring them from home. The one thing that pretty much ruined the vacation was the timeshare reps that work in the hotel. They are ruthless. I thought it wouldn't be that bad, but it was. They call your room every morning starting at 8am, ten minute intervals until you answer. Even if you say you're not interested in the presentation, they will still call you every day. They also leave notes under your door (in Spanish only). When you try to leave the hotel, they chase you down the street asking you where you are going, and offering to give you free tickets or coupons to whatever it is, just to get you into the presentation. After the 4th day of this, I wanted to avoid the hotel altogether. After arriving, we paid extra to upgrade to the presidential suite, which was very nice. Isn't that enough? They need me to sign my life away for a time share as well? No thanks. So, there are good and bad things about every hotel out there, I just hope to help people be aware before they shell out their hard earned cash and vacation time. Happy travels!





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