We stayed at this hotel only one night. We booked it through Hotwire.com. It was a great value! The beach was beautiful the pool was nice too. The staff was very friendly. We only ate at the buffet for breakfast and dinner. The food was just OK. There was always a wait to be seated at the buffet between 5-10 minutes.

After we went to sleep, we were awoken at 4:00 AM to a noisey and really rowdy group of men yelling in the hallway. Then men made noise in the hallway for about 3 minutes and then went away. That was annoying and made me a little nervous. But, overall, the hotel wasn't bad. It was certainly worth what we paid for. It was nice for a 2 1/2 star hotel, in a good location.

We weren't sure what to expect but didn't figure we'd be at the hotel much. This is an elegant place for being "economical". From the time we got to the front desk until the bell hop loaded our luggage into the van to leave, the service was very good. The people who cleaned our room each day left linen/towels folded into creatures, dolls and flowers, just for fun. The food is good after when you use the "fresh is best" approach and the alcohol is bottom of the barrel if you aren't a beer drinker. We were right about not being in our hotel much as we were very busy but the people and cleanliness really make this a pleasant place to recharge from a busy day.

We stayed at this hotel for 2 days prior to transferring to another hotel as part of a work related convention. We were assigned to the ninth floor of an adjacent hotel. We rode an elevator up to the eight floor and then had to walk up stairs to the ninth floor. THIS WAS NOT FUN. The room was hot, so hot that the second say of the stay we had to change rooms after asking for room changes at least 5-6 times. The staff were not helpful, stating that they would send maintenance up to check the hot air, problem. They did this many times when they realized we were going to check out if they didn't get the problem fixed. When asked if this was a problem with the building or our room, they denied it was a problem with the building but then they admitted it was a problem with the whole building after we observed another person complaining about it at the front desk. The building was humid and smelled very musty (moldy). The floors of our room had a slippery "greasy" feel to it. Their fitness center is a joke, consisting of old excersize bikes you'd find in your grandma's house. The weights are those old plastic weights filled with sand. The food bar near the pool has very unedible food.

The opinion of my wife and I is that this hotel should probably be torn down and rebuilt. The building is just very outdated and doesn't provide much comfort.

The food at the restaurants and the drinks were good. That's all we have good to way about this place.

This was my first time to Cancun, loved the resort, they were helpful, the food was excellent. And I must say, the beaches, wow those waves and the aqua water were awesome! I will definitely go again and book with this resort.