Warning!!! Warnging!!! Warning!!! Do not go near this place! My daughter and I spent one night there--Mar. 24th, '04-one night too many. Let's start at the front desk--nobody spoke English--nobody on the staff spoke English! After seeing the room I asked for twin beds--but couldn't make myself understood and at any rate I don't think they had them. The room was big, had a view, but as soon as we started checking things out we were aware of the lack of maintenance: doors off their hinges; inside of the doorknob broken; loose tiles in the floor; dirty walls; when I plugged in my hair dryer in the bath the entire socket began to pull out when I tried to remove it! The toilet was the worst. It must not have been vented because when you flushed it the smell of sewer gas filled the bathroom for a half hour or so. Then there's the location--way, way off the beaten track. No places nearby to buy food. The nearest beach was a fifteen minute walk away--Caleta beach--nice but small. Everything else is miles away. And here's another strange thing--in this entire 180 room hotel I don't think there were more than 6 or 7 other guests. When I finally got through to them that the room was unaceptable they did show me another room that looked a little better, but not much. Our travel agent transferred us to the Avalon Excaliber--a wonderful hotel, on the beach, excellent staff and we had a great time. Rating these two hotels: if the Avalon was a 10 the Aristos would be a .02. Even at $10.00 a night it would be overpriced. Even if they paid you to stay there you would wish you were someplace else. A complete dog. Avoid it at all costs.

STAY AWAY. We went on a vacation to Cancun and we were suppose to stay in Cancun Plaza Condomiums, however, the Aristos hotel was also called Canun Plaza. To make the long story short, the cab dropped us off at Aristos Cancun Plaza and we showed the person at the front desk our confirmation for Cancun Plaza Condominiums, thinking that we were in the correct place. The person at the front desk looked at our reservation and then pretended to pull our reservation out of the box.
He then showed us to our room. We were there for four days until we realized that we were in the wrong place. The manager tried to bill us full price for the entire stay but we did not agree to that. Finally, he ended up giving us a better deal but we still had to pay. I figured that I would report this situation to Aristos national office and get the remaining money back but they didn't refund us either. The room was terrible to boot! These people are scam artists, stay away!

We stayed here 4 years ago and thought it was quite good overall. The view was terrific. Food decent, rooms fine, bar below average. Easy bus service to downtown. They had a connection to the Playa Caletta (when we were there) which was where you were shuttled to the beach. The bar (drinks) at the Caletta were much better. Food about the same. Caletta walking distance to bull fights. I'd be happy to stay at the Majestic again but I haven't noticed any tour ops carrying it around here anymore. Again, the view was stunning.