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Hotel Casa Inn Acapulco: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 26 reviews
26 Reviews
5.0 of 5 stars
5
4.0 of 5 stars
9
3.0 of 5 stars
7
2.0 of 5 stars
3
1.0 of 5 stars
2
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#17 of 162 hotels in Acapulco
Show Hotel DetailsHide Hotel Details
  • Hotel class: 1 of 5
  • Rooms: 384
Description: Vacation Hotel situated in the Gold Zone, 1/2 block from beach club, 2 blocks from water park & 4 blocks from convention center. This description is based on information provided by the hotel.
Address:
Ave Costera Miguel Aleman
No 2310, Fracc. Costa Azul
Acapulco 39840
Mexico
Check Rates: $82 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Hotel Casa Inn Acapulco

( 2-6 of 26 )
“fair value”

Hotel Casa Inn Acapulco

3 of 5 stars
Barcelona
Apr 17, 2008

Nice lobby and reception area, seemed a good start considering the low price point. Room was large but seemed a bit tatty. I had a look at the bed sheets and the linen in one of the beds did not seem like it had been changed before my arrival. The towels too did not appear fresh or if they were they had not been cleaned well.
Pool area is ok, if somewhat noisy due to the proximity of the main road. Short walk to the beach. Wall Mart across the street if you need some extra provisions! Ok for the money but i would not return as i think there are better options out there.

  • This TripAdvisor Member:
    • Liked — location
    • Disliked — cleanliness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
400driver's Summary
Date of Stay: April 2008
Traveled with: Solo traveler
Visit was for: Other
Age group: 35-49
Member since: April 17, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles, Families with teenagers
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $82 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Casa inn Acapulco is a good bang for the buck!”

Hotel Casa Inn Acapulco

4 of 5 stars
upstate new york
Mar 5, 2008

The Casa Inn in Acapulco is really a great bang for the buck. The hotel is a 2 minute walk to the beach, a 1 minute walk to the fun spots of "downtown"...Hooters, Planet Hollywood, CiCi, the waterpark, etc. The rooms were clean, well kept, ample sized. The bathrooms were great...large, well lighted. It isn't the Ritz Carlton, but you're not paying for it here, either.

There is free internet..the pool is wonderful...the beach is nice for Acapulco with plenty available (parasailing, jet skiing, fishing, etc.). There is a great ice cream shoppe in the lobby that affords you a wonderful icey treat after a hot day on the beach. Walmart is right across the street for the forgotten goodies.

A few miles away (take the bus, or a cab...don't walk) there's the outdoor market that is remarkable...

  • This TripAdvisor Member:
    • Liked — great pool!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jtelfer's Summary
Date of Stay: February 2008
Traveled with: Large group or tour
Visit was for: Other
Age group: 35-49
Member since: February 07, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $82 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Nice Clean Hotel”

Hotel Casa Inn Acapulco

Feb 9, 2008
1/1 found this review helpful

This hotel is very nice if you are looking for something on the cheaper side, but is well kept.
The staff at the desk was very friendly and polite.
The rooms were very clean although the mattresses were very hard!
The location of this hotel is great. A block from the beach and across the street from Walmart.
The pool area was a bit small but kept very nice and clean.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — hard mattress/pillows
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stef2399's Summary
Date of Stay: September 2007
Traveled with: Friends
Visit was for: Quality time with friends
Age group: I prefer not to answer
Member since: November 16, 2004
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
I recommend this hotel for:
Young singles, Girlfriend getaway, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Great pool scene
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $82 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Loved it”

Hotel Casa Inn Acapulco

5 of 5 stars
Mexico City
Sep 12, 2007
0/1 found this review helpful

Second time I stay here and I love the location and the price. Staff is friendly and the room looked very nice. I would recomedn it to anybody that wants to stay in the middle of the action.

  • This TripAdvisor Member:
    • Liked — location and free internet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Felix-7's Summary
Date of Stay: September 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: March 07, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Great pool scene
I selected this hotel as a top choice for:
Beach / Sun, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $82 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Not our favorite place to stay”

Hotel Casa Inn Acapulco

2 of 5 stars
Richmond, Virginia
Aug 19, 2007
0/1 found this review helpful

My husband and I stayed at the Casa Inn Acapulco for the last night of our honeymoon. It sure made us ready to go home. It was a miserable night. First off, we were told we could check in at 12:00 noon, both from Hotels.com, Casa Inn and we verified it by phone. Well we had to store our luggage for about 2 hours, due to teh fact we had to check out of our previous resort by 10:00. We walked around for the two hours until it was time to check in, well our room wasn't ready at noon, we continued to walk around for another hour and our room was still not ready. Finally we just gave up and sat in the lobby until we were able to check in at nearly 2:00. The front desk staff was not as friendly as we would have hoped for them to be. They also did not speak as much english as we needed to be able to clearly understand them. Once we finally got to the room, it smelled musty and damp. The beds were literally as soft as the marble floors! The air conditioning was freezing cold and there were no blankets on the beds, only sheets. Our room overlooked the pool, which also overlooks the busy city streets. The walls were paper thin and we could hear the people in the next room talking, and they weren't talking loudly. We did go to a decent restaraunt across the street called Jimmy's. The food and service were good. And it wasn't exprensive at all, 180 pesos for two people. My husband and I did not sleep well at all that night, due to the ridicoulsly hard bed, the freezing cold room, the city traffic that didn't stop until nearly 3 am and the screaming baby two doors down. We did appreciate the free internet service that was provided, until we had to wait for almost an hour to use it as several children conitnued to monopolize it forever. The office room was also very dirty, littered with cigarette butts and sticky ice cream sticks and wrappers everywhere. We enjoyed our stay in Acapuloc and did not want to leave at all, until we stayed at the Casa Inn and then we were begging to go home. We payed only $58 a night for this hotel and I guess the saying, YOu get what you pay for is true.

  • This TripAdvisor Member:
    • Liked — the location
    • Disliked — the terrible beds, the loud outside traffic, the thin walls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
iheartmygeek's Summary
Date of Stay: August 2007
Traveled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 25-34
Member since: July 14, 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $82 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Hotel Casa Inn Acapulco

( 2-6 of 26 )
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Hotel Casa Inn Acapulco Address

Ave Costera Miguel Aleman | No 2310, Fracc. Costa Azul, Acapulco 39840, Mexico