Spent 5 nights at Holiday Inn Sunspree, the second week of Feb, and was very satisfied with my stay. Room was ready early, upon arrival at 1 PM. Due to many negative reviews, was somewhat skeptical, and even had a margarita first, before looking at our room! We had a balcony room, and were pleasantly surprised upon entering...while the hotel is old (and bathroom could use some updating) the room was sunny and immaculately clean. Did not encounter musty smell or mildew, which is what I feared the most. Small, but adequatel balcony, and nice and very relaxing view of the harbor. Enjoyed watching boats pass by, and did not smell odor of oil, which others have mentioned in their reviews. The staff was the best...with mostly all being very courteous and friendly.
Pool is beautiful (but cold, as it is not heated). Beach sand is soft and clean, but not a real swimming place, as it is a harbor, which we were aware of before arrival, and just walked 10 minutes to cabbage beach. This gave us the opportunity to walk off breakfast, which was very good, with large selection. I did not see any bugs in restaurant either, as was mentioned in some other reviews. Prepare to buy bottled water for brushing teeth, etc, as water in bathroom tap had strong sulfa odor. There is, however, a purified water dispenser in the gym (2nd floor), as well as filtered water dispenser at pool bar. Lunch was OK, could always find something to eat, but dinner was not great. The other alternative, which we booked every night after the first day, was the separate restaurant. Waiter service, and food was not gourmet, but good (steak was delicious).
Entertainment each evening was a nice touch. Again, not to rave about, but they certainly do try. Pool bar was great...good drinks, and good food, always served with a smile. It doesn't hurt to give a small tip here and there, as they really do work very hard. Pool bar was also very clean, I did not find floors to be wet or slippery, as I read in other reviews. Nice group of people staying here...various ages and from all over the US, UK, Australia, etc. Friendly and laid back atmosphere. We did need to check out of our room by 11 AM, however hotel did store bags until we left, and even provided a complementary room to shower and change in.
To sum it all up, it was certainly worth the cost of the trip, and being an all inclusive, it was a great deal! It's not a 5 star hotel, but your not paying 5 star prices either! It's exactly as rated, a 3 star older hotel, which was clean, comfortable, with a laid back atmosphere, and accommodating staff. If you are prepared to stay at a 3 star hotel, and do not have expectations of Atlantis, you will be fine. I plan to return again.
(Do go for the extra few bucks, and get a balcony room with harbor view, it definitely is worth it).
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.