I stayed at this hotel for 1 night; thanks God it was only a night! When I call to make the reservation they gave me a price of 163.00 (“taxes included” - we were 4), but when I checked in they told me a price of 185.00 because supposedly they charged only for one person, but when I went to check out they charged 201.00 supposedly taxes weren’t included. They assault me with these surprises, but I just wanted to leave. I have to say the staff didn't seem to care about anything, there is no elevator and internet is limited to the lobby area, no internet was available in the rooms.

I have to admit rooms were clean but nothing especially memorable from my experience. It was my first time and my last here.

I stayed at this hotel for a night and found it nice though I must agree that the rate is high for a hotel that would not be worth $60.00 per night if it were in Orlando.The room was really clean and it smelled good.That was a nice first impression.Another thing was the A/C which was working perfectly.Actually the room was too cold and I had to turn it off for a while.One negative point is that there is no elevator.Thanks God I was just carrying a small suitcase;otherwise I would have had to carry all the luggage upstairs.It is a two stories building,so,no big deal anyways.I would definitely go back if I am going for business.

I stayed at this hotel with 2 friends for 1 night, wich was more than enough. I found the hotel terribly overpriced at 117 dollars per night. I am suprised it is allowed to carry the Howard Johnson name. The room was not really up to standard. The coffee maker in the room was not working. After notifying the front desk and an new coffee maker was promised, I never heard from them again, nor was the coffee maker changed. I had to buy coffee from a vending maching in the lobby.

Breakfast is horrible. Just a prepackaged cinnamon bun, with juice and coffee, serviced in a space off the lobby area. It should be called a snack, not a breakfast. The promised internet was limited to wireless internet in the lobby area, no internet was available in the rooms. The website does not state this clearly.

The hotel, the rooms and the corridors are quite depressing.

One good thing can be said and that is that the (front desk) staff is friendly and knowledgeable.

My family and I stayed at the Howard Johnson in Ponce and from check in time it was nothing but problems. The front desk gave us a room & the room wasn't even completely cleaned. The beds weren't made, there wasn't a shower curtain in place, & the bathroom vent wasnt working. As we are changing our clothing the maid walks in without even knocking at the door. We decided to go into the pool & my husband slips not once but twice because the tiles were so slippery as were other guest by the pool area but my husband got really hurt. My son which is like a fish did not enjoy the pool water because the water was so hot. Then with the package that we chose we were to receive complimentary drinks & breakfast but when we go to use them they told us that the tickets were no good & that they could not be used so after a constant battle with management we were reinbursed for the drinks & breakfast.Also their so called internet service was horrible you constantly got kicked off the computer. From the first night we stood at this hotel we wanted to leave. The service was horrific & the staff didn't seem to care about anything. Finally we checked out & went elswhere.